Event Programme

17 March - 19 March

March 17, 2020

Conference Quality in Tourism

Topics: 

  • Comprehensive assessment of the quality of services in the hospitality industry
  • Diagnostics of business processes as a tool to increase efficiency / Qualitative selection of quality suppliers
  • Force majeure in tourism, the impact on consumer choice and the legal consequences of terminating contracts

Target audience: 

  • Travel agencies
  • Tour operators
  • Tourism authorities
  • Hotels
  • Organizers of business trips and corporate events

Language: Russian

Participation: free of charge

Organizers:

 

 

 

17 March

11:00 - 13:30

Conference Hall А, Pavilion 1


Add to calendar 03/17/2020 11:00 03/17/2020 13:30 Conference Quality in Tourism Conference Hall А, Pavilion 1 Europe/Moscow

Conference Quality in Tourism

Conference Quality in Tourism

MITT Digital Conference

About the event:

On March 17, 2020, Moscow will host MITT Digital — a conference about internet technologies for tourism sector that takes place on MITT, the largest tourism exhibition in Russia and CIS.

MITT Digital program includes talks by leading international and Russian experts about online travel sector, current trends, new opportunities for business, and future or tourism business.

Main topics of the conference:

  • Online and offline opportunities for travel business

  • Startup technologies for travel agents and tour operators

  • Social media trends: Facebook, Instagram and other platforms

  • Marketing tools for travel sector

  • Current technology trends of incoming tourism to Russia

  • Main trend of the year: online technologies for Tours&Activities market

Key audience:

  • Tour operators and travel agents

  • Representatives of regional tourism administrations and tourism information centres

  • Online technology and IT solution suppliers

  • IT startups

Language: Russian and English

Free entrance

Co-organizer:

Partners:

        

17 March

11:00 - 06:00

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 11:00 03/17/2020 06:00 MITT Digital Conference Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

MITT Digital Conference

Moderators

Valentin Dombrovsky
Leading Alchemist, Travelabs

17 March

11:10 - 11:50

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 11:10 03/17/2020 11:50 Panel discussion A look at travel trends 2020 through the eyes of representatives of leading online agencies Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

Panel discussion A look at travel trends 2020 through the eyes of representatives of leading online agencies

Moderators

Valentin Dombrovsky
Leading Alchemist, Travelabs

Speakers

Alexey Zaretsky
CEO, Travelata
Ekaterina Bezhanova
Strategic Development Director, OnlineTours
Eugene Ginsburg
CMO, Level.Travel

Explore

17 March

11:50 - 12:10

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 11:50 03/17/2020 12:10 Online Visas in Russia Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

Online Visas in Russia

Speakers

Dmitry Gorin
CEO, Vipservice

Explore

17 March

12:10 - 12:20

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 12:10 03/17/2020 12:20 Startup Pitch: NextRetreat Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

Startup Pitch: NextRetreat

Speakers

Martin Studencan
Director of Wolfhouse, Slovakia

Explore

17 March

12:20 - 12:40

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 12:20 03/17/2020 12:40 Synergy between classic tour operating and new e-commerce formats in the tourism business Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

Synergy between classic tour operating and new e-commerce formats in the tourism business

Speakers

Explore

17 March

12:40 - 12:50

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 12:40 03/17/2020 12:50 Startup Pitch: Your cruise Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

Startup Pitch: Your cruise

Speakers

Explore

17 March

12:50 - 13:10

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 12:50 03/17/2020 13:10 Torino, Italian and International Smart City - How the digitization helps to improve the quality image of the city in the world Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

Torino, Italian and International Smart City - How the digitization helps to improve the quality image of the city in the world

Speakers

Alberto Sacco
Deputy Mayor of Torino, Italy

Explore

17 March

13:10 - 13:50

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 13:10 03/17/2020 13:50 Panel discussion Startup marketing - what can traditional businesses learn? Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

Panel discussion Startup marketing - what can traditional businesses learn?

Moderators

Speakers

Explore

17 March

13:50 - 14:00

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 13:50 03/17/2020 14:00 Startup Pitch: Sanatory.ru Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

Startup Pitch: Sanatory.ru

Speakers

Explore

17 March

14:00 - 14:20

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 14:00 03/17/2020 14:20 DiscoverCar: Development of car rental services as a source of additional income in the tourism industry Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

DiscoverCar: Development of car rental services as a source of additional income in the tourism industry

Speakers

Arthur Zantman
Head of B2B Development, DISCOVERCARS

Explore

17 March

14:20 - 14:40

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 14:20 03/17/2020 14:40 Promotion trends in 2020: Tools and scenarios for promoting companies on Instagram, Facebook, YouTube, Yandex Zen, VKontakte and Telegram Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

Promotion trends in 2020: Tools and scenarios for promoting companies on Instagram, Facebook, YouTube, Yandex Zen, VKontakte and Telegram

Speakers

Julia Schukina
Founder Know How Media

Explore

17 March

14:40 - 15:00

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 14:40 03/17/2020 15:00 Topic is to be confirmed Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

Topic is to be confirmed

Speakers

Explore

17 March

15:00 - 15:20

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 15:00 03/17/2020 15:20 Topic is to be confirmed Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

Topic is to be confirmed

Speakers

Explore

17 March

15:20 - 15:40

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 15:20 03/17/2020 15:40 Patterns of behavior when planning a trip: Analytics and trends Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

Patterns of behavior when planning a trip: Analytics and trends

Speakers

Marina Egorova
Head of Industrial Project Marketing, Yandex
Stepan Shakhnazarov
Senior Marketing Manager, Sales and Development Division, SMB, Yandex

Explore

17 March

15:40 - 16:00

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 15:40 03/17/2020 16:00 How to use affiliate marketing to boost your sales: the Grekaddict.com showcase Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

How to use affiliate marketing to boost your sales: the Grekaddict.com showcase

Speakers

Souzana Theodoridou
Co-Founder and Managing Partner, Grekaddict.com, Greece

Explore

17 March

16:00 - 16:40

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 16:00 03/17/2020 16:40 Panel discussion On inbound tourism Promotion abroad (supported by Empordex) Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

Panel discussion On inbound tourism Promotion abroad (supported by Empordex)

Moderators

Speakers

Olga Bortnikova
YouTravel.me
Olga Sitnik
ExploRussia
Tatyana Sazhaeva
Altaytursentr

Explore

17 March

16:40 - 17:00

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 16:40 03/17/2020 17:00 Tours&Activities: What is happening in the hottest market in the tourism sector Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

Tours&Activities: What is happening in the hottest market in the tourism sector

Speakers

Alexander Permyakov
Head of Digital Technology, Travelabs

Explore

17 March

17:00 - 17:20

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 17:00 03/17/2020 17:20 The way forward: Changing landscape of hospitality Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

The way forward: Changing landscape of hospitality

Speakers

Marcin Wesolowski
Director of Operations, Bidroom

Explore

17 March

17:20 - 17:30

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 17:20 03/17/2020 17:30 Startup Pitch: Drct.aero Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

Startup Pitch: Drct.aero

Speakers

Explore

17 March

17:30 - 17:50

Conference Hall E, Pavilion 1


Add to calendar 03/17/2020 17:30 03/17/2020 17:50 The Art of Pivot: from a Travel Planner to Car Integration Conference Hall E, Pavilion 1 Europe/Moscow

MITT Digital

The Art of Pivot: from a Travel Planner to Car Integration

Speakers

Nikita Dedik
Founder, Road.Travel

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MITT Academy. Successful Director Track

About the event:

Free education programme for specialists of travel agencies and other interested professionals. Everyday series of educational workshops consisting of several thematic tracks: Successful Director, Effective Marketing, Professional Manager. All the speakers are practitioners and famous business coaches.

Subjects:

  • How to improve your business communication skills and enhance the effectiveness of exhibition visiting?
  • Changes of the Russian tourism legislation
  • Agreements between tour operators and travel agencies. Travel agency legal defence perspectives
  • Online and offline agreements between travel agencies and tour operators. Disputes
    with consumers
  • Business processes optimization and reduction of costs at travel agencies
  • Accounting and tax treatment
  • Online cash registers

Target audience:

  • Travel agencies
  • All the interested specialists

Language: Russian

Free entrance

​Partner:

 

17 March

11:00 - 18:00

Conference Hall G, Pavilion 1


Add to calendar 03/17/2020 11:00 03/17/2020 18:00 Moderator and Supervisor of Successful Marketing Course Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Moderator and Supervisor of Successful Marketing Course

Moderators

Marina Bogomyagkova
Founder of Media workshop of Marina Bogomyagkova

17 March

11:00 - 11:50

Networking session

17 March

11:00 - 11:50

Conference Hall G, Pavilion 1


Add to calendar 03/17/2020 11:00 03/17/2020 11:50 Business Speed Dating - Possibility to Make a Big Number of Contacts at a Short Period of Time Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Business Speed Dating - Possibility to Make a Big Number of Contacts at a Short Period of Time

Moderators

Marina Bogomyagkova
Founder of Media workshop of Marina Bogomyagkova

17 March

12:00 - 14:40

Workshops TOURISM AND LAW

17 March

12:00 - 12:45

Conference Hall G, Pavilion 1


Add to calendar 03/17/2020 12:00 03/17/2020 12:45 New Legislation, Regulatory Guillotine and Perspectives of Legislation Changes in Tourism Industry Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

New Legislation, Regulatory Guillotine and Perspectives of Legislation Changes in Tourism Industry

Speakers

Georgy Mokhov
CEO, Persona Grata, business ombudsman for the protection of the rights of entrepreneurs in the field of tourism in Moscow

Explore

17 March

12:45 - 13:15

Conference Hall G, Pavilion 1


Add to calendar 03/17/2020 12:45 03/17/2020 13:15 Safety of Tourism Business: Responsibility of Key Players and Defence Measures Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Safety of Tourism Business: Responsibility of Key Players and Defence Measures

Speakers

Sergey Gruzd
Chairman of the Board, Tourism Safety Association

Explore

17 March

13:15 - 13:55

Conference Hall G, Pavilion 1


Add to calendar 03/17/2020 13:15 03/17/2020 13:55 Safe Agreements for Travel Agency in 2020 Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Safe Agreements for Travel Agency in 2020

Speakers

Vadim Pogorelov
Leading Lawer, Head of Vendor Communications and Educational Projects Department, Bayborodin and Partners Lawers for Tourism

Explore

17 March

13:55 - 14:40

Conference Hall G, Pavilion 1


Add to calendar 03/17/2020 13:55 03/17/2020 14:40 How to Conclude an Agreement Through Mail or WhatsApp, Taking into Account Real Judicial Practice Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

How to Conclude an Agreement Through Mail or WhatsApp, Taking into Account Real Judicial Practice

Speakers

Explore

17 March

14:45 - 18:00

Workshops FINANCES AND ACCOUNTING

17 March

14:45 - 15:25

Conference Hall G, Pavilion 1


Add to calendar 03/17/2020 14:45 03/17/2020 15:25 Overview of Changes in Tax and Accounting Legislation in 2020, which Influence the Work of Each Travel Company Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Overview of Changes in Tax and Accounting Legislation in 2020, which Influence the Work of Each Travel Company

Speakers

Larisa Garamova
CEO, Garamova and Partners

Explore

17 March

15:25 - 16:05

Conference Hall G, Pavilion 1


Add to calendar 03/17/2020 15:25 03/17/2020 16:05 Digitalization in Tourism - Features of Electronic Documents and Package Tours Management. Is Self-Employment in Tourism Possible? Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Digitalization in Tourism - Features of Electronic Documents and Package Tours Management. Is Self-Employment in Tourism Possible?

Speakers

Yulia Zazulya
Manager Partner of Yusticom, Chairman of Committee of Moscow Trade and Industry Chamber for Tax Policy and Due Diligence

Explore

17 March

16:05 - 16:45

Conference Hall G, Pavilion 1


Add to calendar 03/17/2020 16:05 03/17/2020 16:45 What is Financial Planning and Financial Management. In Simple Phrase on Managable Profit and Costs for Company Owners Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

What is Financial Planning and Financial Management. In Simple Phrase on Managable Profit and Costs for Company Owners

Speakers

Anisia Evdokimova
CEO of Favorit Event and Touristic Holding

Explore

17 March

16:45 - 18:00

Conference Hall G, Pavilion 1


Add to calendar 03/17/2020 16:45 03/17/2020 18:00 QA session Theory and Practice of Online Cash Registers Application at Travel Agency Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

QA session Theory and Practice of Online Cash Registers Application at Travel Agency

Speakers

Ivan Kollegov
Head of Fiscal Solutuions, ATOL
Larisa Garamova
CEO, Garamova and Partners
Pavel Elin
Head of Turist Club Agency
Sergey Maly
Key Account Manager of Evotor

Explore

Russian Tourism. Statistics. Trends. Forecasts Analytical Session

About the session:

Series of speeches from leading analysts on the current state and development forecasts of the Russian tourism. Comprehensive analysis and up-to-date statistics for planning of successful working strategy on Russian tourism market.

Subjects:

  • Statistical review and comprehensive analysis of the Russian tourism market (domestic, inbound and outbound). The main traveling destinations.
  • Portrait of a Russian tourist. Consumer trends and analysis of interests and preferences of travelers from Russia
  • Online trends of the Russian tourism market development. Where and how do modern tourists search information online? Online booking market trends

Target audience:

  • NTOs and foreign tourism administrations
  • Russian federal and regional tourism administrations
  • Tour operators and travel agencies
  • Hotels

Language: Russian and English

Free entrance

17 March

13:00 - 13:20

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/17/2020 13:00 03/17/2020 13:20 What Can Statistics Tell Us? Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Analytical session

What Can Statistics Tell Us?

Speakers

Sergey Shpilko
President Russian Union of Tourism Industry

Explore

17 March

13:00 - 14:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/17/2020 13:00 03/17/2020 14:00 Russian Tourism. Statistics. Trends. Forecasts Analytical Session Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Forum Focus on Russia

Russian Tourism. Statistics. Trends. Forecasts Analytical Session

Moderators

Olga Filipenkova
Strategic Development Director of Krasnaya Polyana Resort, Mentor of the Masters of Hospitality All-Russian Competition

17 March

13:20 - 13:40

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/17/2020 13:20 03/17/2020 13:40 Profile of Russian Tourists Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Analytical session

Profile of Russian Tourists

Speakers

Mila Novichenkova
Marketing and Communications Director, Ipsos in Russia

Explore

17 March

13:40 - 14:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/17/2020 13:40 03/17/2020 14:00 Topic is to be confirmed Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Analytical session

Topic is to be confirmed

Speakers

Olga Suslova
Director of Strategic Partnerships, Google

Explore

Plenary Session Touristic Destinations Branding

About the event:

Theory and practice of marketing and branding of territories. Brand creation tools. Connections of a destination brand with the socio-economic profile of the region. Brand application in marketing campaigns and communications. Successful Russian and foreign experience of branding and rebranding of tourist destinations

Target audience:

  • NTOs and foreign tourism administrations
  • Russian federal and regional tourism administrations
  • Tour operators and travel agencies
  • Hotels

Language: Russian and English

Free entrance

Partner:

 

17 March

14:15 - 15:45

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/17/2020 14:15 03/17/2020 15:45 Plenary Session Touristic Destinations Branding Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Forum Focus on Russia

Plenary Session Touristic Destinations Branding

Moderators

Evgenia Chukhnova
Advisor to Head of Federal Agency for Tourism

17 March

14:15 - 14:35

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/17/2020 14:15 03/17/2020 14:35 The Biggest Brand in the World Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Forum Focus on Russia

The Biggest Brand in the World

Speakers

Ilya Lazuchenkov
CEO and Managing Partner of Plenum branding agency and board member Association of Branding Companies of Russia

Explore

17 March

14:35 - 14:55

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/17/2020 14:35 03/17/2020 14:55 Rebranding of Touristic Brand of Republic of Chechnya Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Forum Focus on Russia

Rebranding of Touristic Brand of Republic of Chechnya

Speakers

Yuri Zapesotskiy
Branding Specialist

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Plenary Session Best International Practices of Tourism Development: is Foreign Experience Applicable in Russia

About the event:

Presentations of successful cases of the foreign tourist destinations development. Discussion of international experience with Russian practitioners — heads of regional tourism administrations and industry experts. Experience of solving “painful” issues of destinations development and increasing the incoming tourist flow.

​Target audience:

  • NTOs and foreign tourism administrations
  • Russian federal and regional tourism administrations
  • Tour operators and travel agencies
  • Hotels

Language: Russian and English

Free entrance

Partner:

 

 

17 March

16:00 - 18:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/17/2020 16:00 03/17/2020 18:00 Moderator Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Forum Focus on Russia

Moderator

Moderators

Sergey Shpilko
President Russian Union of Tourism Industry

17 March

16:00 - 16:40

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/17/2020 16:00 03/17/2020 16:40 Independent Travels or Tour Operator Product: Where is Tourism Heading? Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Forum Focus on Russia

Independent Travels or Tour Operator Product: Where is Tourism Heading?

Speakers

Taras Demura
CEO, TUI Russia and CIS

Explore

17 March

16:40 - 17:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/17/2020 16:40 03/17/2020 17:00 How to Avoid Overtourism? Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Forum Focus on Russia

How to Avoid Overtourism?

Speakers

Prof. Dr. Anna Alexandrova
Geography Faculty of Moscow State University named after Mikhail Lomonosov

Explore

17 March

17:00 - 17:20

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/17/2020 17:00 03/17/2020 17:20 How to Regulate C2C Market in the Field of Tourism? Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Forum Focus on Russia

How to Regulate C2C Market in the Field of Tourism?

Speakers

Inessa Korotkova
Regional Director of Russia and CIS, ATOUT FRANCE

Explore

17 March

17:20 - 17:40

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/17/2020 17:20 03/17/2020 17:40 How to Turn Exotic Destination into Mass one? Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Forum Focus on Russia

How to Turn Exotic Destination into Mass one?

Speakers

Airi Motokura
Director of JNTO Office in Moscow

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17 March

17:40 - 18:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/17/2020 17:40 03/17/2020 18:00 How to Develop Non Capital-Intensive Accommodations in Natural Environment? Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Forum Focus on Russia

How to Develop Non Capital-Intensive Accommodations in Natural Environment?

Speakers

Vadim Mamontov
Head of RussiaDiscovery

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Practicum: Secrets of travel policy and purchases in travel

Paid event. Registration by linkhttps://abt-acte-russia-events.timepad.ru/event/1129467/

Organizer:

17 March

11:00 - 12:30

Conference Hall D, Pavilion 1


Add to calendar 03/17/2020 11:00 03/17/2020 12:30 Unit 1. Travel Policy
  • Travel policy – what is it? A formal document, an instrument for reducing costs or an administrative and managerial resource?
  • Reflection of internal cross-communications in travel policy.
  • Is it possible and how to make travel policy a popular document for employees?
  • Mandatory issues covered in travel policy
  • How does travel policy help TMC build effective customer support? What rules do we need to focus on?
  • Principles for creating an “ideal” policy
  • Regulation on business trips ≠ travel policy? Why? Who is the owner of the document?
Conference Hall D, Pavilion 1 Europe/Moscow

Practicum

Unit 1. Travel Policy

  • Travel policy – what is it? A formal document, an instrument for reducing costs or an administrative and managerial resource?
  • Reflection of internal cross-communications in travel policy.
  • Is it possible and how to make travel policy a popular document for employees?
  • Mandatory issues covered in travel policy
  • How does travel policy help TMC build effective customer support? What rules do we need to focus on?
  • Principles for creating an “ideal” policy
  • Regulation on business trips ≠ travel policy? Why? Who is the owner of the document?

Moderators

Maria Sergeeva
Expert, Business Travel Consultant

17 March

13:00 - 17:00

Conference Hall D, Pavilion 1


Add to calendar 03/17/2020 13:00 03/17/2020 17:00 Unit 2. Purchases in travel
  • Specific features of travel services purchase. Why can't standard algorithms be applied to their purchase?
  • How to invite a successful tender? Errors from the corporate client and the supplier.
  • What does the TMC/MICE agency need to do to enter the short list of tender participants?
  • Corporate programs – how to build cooperation with service providers? Synergy of the corporate client and supplier in building a successful corporate program.
  • Corporate programs vs. retail tool offers. How to prove to management and employees that corporate programs are more profitable than offers on retail sites?
  • Specific features of corporate contacts in business travel industry.
  • Methodologies for calculating the effectiveness of corporate agreements
Conference Hall D, Pavilion 1 Europe/Moscow

Practicum

Unit 2. Purchases in travel

  • Specific features of travel services purchase. Why can't standard algorithms be applied to their purchase?
  • How to invite a successful tender? Errors from the corporate client and the supplier.
  • What does the TMC/MICE agency need to do to enter the short list of tender participants?
  • Corporate programs – how to build cooperation with service providers? Synergy of the corporate client and supplier in building a successful corporate program.
  • Corporate programs vs. retail tool offers. How to prove to management and employees that corporate programs are more profitable than offers on retail sites?
  • Specific features of corporate contacts in business travel industry.
  • Methodologies for calculating the effectiveness of corporate agreements

Moderators

Maria Sergeeva
Expert, Business Travel Consultant

Presentation of Touristic Brand of Russia

17 March

11:00 - 12:30

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/17/2020 11:00 03/17/2020 12:30 Presentation of Touristic Brand of Russia Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Presentation of Touristic Brand of Russia

Presentation of Touristic Brand of Russia

Non-mass Tourism Destinations with High Development Potential: Russia and Beyond

About the workshops:

A series of master classes from leading tour operators. An overview of resorts. Analysis of advantages and disadvantages compared to competitive mass destinations. An overview of the hotel base and MICE capabilities. Selling strategy and objections handling

Subjects:

  • What to sell: pecularities, pros and cons of resorts, main competitive destinations
  • Target audience, profile of tourist
  • How to sell: selling strategy, objections handling

Target audience:

  • Tour operators and travel agencies
  • MICE-agencies

Language: Russian

Free entrance

17 March

13:15 - 18:00

Conference Hall А, Pavilion 1


Add to calendar 03/17/2020 13:15 03/17/2020 18:00 Non-mass Tourism Destinations with High Development Potential: Russia and Abroad Workshops Conference Hall А, Pavilion 1 Europe/Moscow

Workshops Non-Mass Tourism Destinations with High Development Potential: Russia and Beyond

Non-mass Tourism Destinations with High Development Potential: Russia and Abroad Workshops

Moderators

Sergey Korlykhanov
Director of the Regional Development Department, Executive Directorate of the Russian Geographical Society

17 March

13:15 - 16:15

International Directions

17 March

14:00 - 14:45

Conference Hall А, Pavilion 1


Add to calendar 03/17/2020 14:00 03/17/2020 14:45 Qatar, Oman, Bahrain - Future Dubai or Not? Conference Hall А, Pavilion 1 Europe/Moscow

Workshops Non-Mass Tourism Destinations with High Development Potential: Russia and Beyond

Qatar, Oman, Bahrain - Future Dubai or Not?

Speakers

Dmitry Arutyunov
CEO, ART TOUR

Explore

17 March

14:45 - 15:30

Conference Hall А, Pavilion 1


Add to calendar 03/17/2020 14:45 03/17/2020 15:30 South Africa (South Africa, Zimbabwe, Zambia, Botswana): specifics and characteristics of sales directions Conference Hall А, Pavilion 1 Europe/Moscow

Workshops Non-Mass Tourism Destinations with High Development Potential: Russia and Beyond

South Africa (South Africa, Zimbabwe, Zambia, Botswana): specifics and characteristics of sales directions

Speakers

Andrey Yakubov
Development Director, RUSSO TOURISTO

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17 March

15:30 - 16:15

Conference Hall А, Pavilion 1


Add to calendar 03/17/2020 15:30 03/17/2020 16:15 Latin America. Competitive Advantages and Sales Techniques Conference Hall А, Pavilion 1 Europe/Moscow

Workshops Non-Mass Tourism Destinations with High Development Potential: Russia and Beyond

Latin America. Competitive Advantages and Sales Techniques

Speakers

Andrey Krapivnoy
CEO TOUR EXPRESS

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17 March

15:30 - 16:15

Conference Hall А, Pavilion 1


Add to calendar 03/17/2020 15:30 03/17/2020 16:15 Event-Cruises: From Birthday Parties and Family Reunion to Corporate Events Conference Hall А, Pavilion 1 Europe/Moscow

Workshops Non-Mass Tourism Destinations with High Development Potential: Russia and Beyond

Event-Cruises: From Birthday Parties and Family Reunion to Corporate Events

Speakers

Nadia Jastrjembskaia
Managing Director, Aurora Cruises & Travel, LLC, USA

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17 March

16:15 - 18:00

Russia

17 March

16:15 - 16:45

Conference Hall А, Pavilion 1


Add to calendar 03/17/2020 16:15 03/17/2020 16:45 What to Sell on Domestic Market? Product Range Management at Travel Agency Conference Hall А, Pavilion 1 Europe/Moscow

Workshops Non-Mass Tourism Destinations with High Development Potential: Russia and Beyond

What to Sell on Domestic Market? Product Range Management at Travel Agency

Speakers

Explore

17 March

16:45 - 17:30

Conference Hall А, Pavilion 1


Add to calendar 03/17/2020 16:45 03/17/2020 17:30 How to Sell Medical Tours Conference Hall А, Pavilion 1 Europe/Moscow

Workshops Non-Mass Tourism Destinations with High Development Potential: Russia and Beyond

How to Sell Medical Tours

Speakers

Marina Rozanova
Commercial Director, Profkurort

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17 March

17:30 - 18:00

Conference Hall А, Pavilion 1


Add to calendar 03/17/2020 17:30 03/17/2020 18:00 Blind Spots on the Map of Russia Conference Hall А, Pavilion 1 Europe/Moscow

Workshops Non-Mass Tourism Destinations with High Development Potential: Russia and Beyond

Blind Spots on the Map of Russia

Speakers

Anastasia Korol
Specialist of Tourism Development, Norilsk Development Agency
Anna Klepikovskaya
Director of the Voice of the North Association
Maxim Fomenko
Head and Founder of SIBWAY TOUR LLC, Head of the Tourism Development Commission of the Krasnoyarsk Regional Branch of the Russian Geographical Society

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March 18, 2020

Turkey Day at MITT

About the event:

FIRST TIME AT MITT! A series of business program events dedicated to the 100th anniversary of the establishment of diplomatic relations between Russia and Turkey. Overview and development trends of the Turkish tourism market. Russian-Turkish summit of hoteliers and tourism business. Perception of Russian market by Turkish hotelliers. Workshops about tourist regions of Turkey

Target audience:

  • CEOs, Commercial Directors, Heads of Departments and Specialists of Russian travel agencies, tour operators and MICE sector companies

Participation: free of charge (exhibition electronic ticket-based)

Language: Russian / Turkish (simultaneous translation)

Free entrance

Partner: 

18 March

11:00 - 11:30

Conference Hall А, Pavilion 1


Add to calendar 03/18/2020 11:00 03/18/2020 11:30 Opening and Welcome Speeches Conference Hall А, Pavilion 1 Europe/Moscow

Turkey Day at MITT

Opening and Welcome Speeches

18 March

11:30 - 12:30

Conference Hall А, Pavilion 1


Add to calendar 03/18/2020 11:30 03/18/2020 12:30 Keynote Speeches on Trends of Turkish Tourism Market and Hospitality Indistry Development Conference Hall А, Pavilion 1 Europe/Moscow

Turkey Day at MITT

Keynote Speeches on Trends of Turkish Tourism Market and Hospitality Indistry Development

18 March

13:00 - 14:30

Conference Hall А, Pavilion 1


Add to calendar 03/18/2020 13:00 03/18/2020 14:30 Russo-Turkish Summit of Hospitality and Tourism Business

About the Summit:

Strategic panel discussion with top managers of Russian travel companies and Turkish hotels about key business problems and new opportunities for collaboration

Topics:

• Turkish hospitality market development. Pricing policy. Influence on the Russian business;
• Models of effective cooperation between Turkish hotels and Russian travel companies;
• Ensuring security of Russian tourists at Turkish resorts. Provision of qualified law and medical service;
• Loyalty programs of Turkish hotels for the Russian tourists

Conference Hall А, Pavilion 1 Europe/Moscow

Turkey Day at MITT

Russo-Turkish Summit of Hospitality and Tourism Business

About the Summit:

Strategic panel discussion with top managers of Russian travel companies and Turkish hotels about key business problems and new opportunities for collaboration

Topics:

• Turkish hospitality market development. Pricing policy. Influence on the Russian business;
• Models of effective cooperation between Turkish hotels and Russian travel companies;
• Ensuring security of Russian tourists at Turkish resorts. Provision of qualified law and medical service;
• Loyalty programs of Turkish hotels for the Russian tourists

Speakers

Alexan Mkrtchyan
CEO of shopping center, Pink Elephant
Alexander Ivanov
Development Director, 1001 Tur Travel Agency Network
Dr. Erkan Yagci
President, Mediterranean Touristic Hoteliers Association, AKTOB
Ulkay Atmaja
Chairman of Executive Board, POYD, General Manager of Innvista Hotels Belek Representative of Belek Tourism Investors Union (BETUYAB)
Yana Muromova
Deputy CEO, ANEX Tour

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18 March

15:00 - 16:00

Conference Hall А, Pavilion 1


Add to calendar 03/18/2020 15:00 03/18/2020 16:00 Panel discussion Russian Market. Perception of Turkish Hoteliers Supported by POYD Conference Hall А, Pavilion 1 Europe/Moscow

Turkey Day at MITT

Panel discussion Russian Market. Perception of Turkish Hoteliers

Supported by POYD

Moderators

Ulkay Atmaja
Chairman of Executive Board, POYD, General Manager of Innvista Hotels Belek Representative of Belek Tourism Investors Union (BETUYAB)

18 March

16:30 - 18:00

Conference Hall А, Pavilion 1


Add to calendar 03/18/2020 16:30 03/18/2020 18:00 Workshop series Turkey 360° - Resorts and Hotels of 2020 Season About the event:

Overview of traditional and new touristic destinations of Turkey. Current state and development prospects of regional hotel bases. Places of interest and excursion programs. MICE-opportunities of resorts.

Conference Hall А, Pavilion 1 Europe/Moscow

Turkey Day at MITT

Workshop series Turkey 360° - Resorts and Hotels of 2020 Season

About the event:

Overview of traditional and new touristic destinations of Turkey. Current state and development prospects of regional hotel bases. Places of interest and excursion programs. MICE-opportunities of resorts.

Speakers

Ahmet Aras
Mayor of Bodrum

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Training Immersive MICE Manager Day

For whom?

As a corporate customer, as a result of this practical course, you will:

  • Find out how the day of the Agency Manager with whom you communicate daily goes
  • Understand how communication occurs between different departments of the Agency
  • Learn how to find out problem issues
  • Get knowledge of building a project from the inside
  • Find out how to work perfectly in a team with a partner/contractor
  • Spend the most productive day!
  • Increase your awareness of project implementation at all stages

As a (future) representative of the MICE agency, as a result of this practical course, you will:

  • Find out what to start with and how to finish the project preparation and how to foresee everything;
  • Understand how to be up in arms;
  • Learn to understand the client and his goals;
  • Get rich practical experience;
  • Find out what the client expects from you;
  • Be able to foresee everything;
  • Increase your expertness in the eyes of your customers.

Paid event. Registration by link https://clck.ru/MDAHS

Partner:

 

18 March

11:00 - 14:00

Conference Hall C, Pavilion 1


Add to calendar 03/18/2020 11:00 03/18/2020 14:00 Part 1: THEORY
  • Networking – find out the audience
  • Dip into MICE-industry: the functionality of the MICE manager/agency specifics/market conditions. 
  • Find out how to solve business problems using the format and form of the event. 
  • Analyze the sharp corners at each stage of the event preparation.
  • Fill in the gaps of knowledge in the field of logistics, accommodation and catering at MICE events. Risk zones and control points. 
  • Dip into the creative. How to bring under control all MICE event to a single concept.
  • Highlight the basic principles of working with suppliers.
  • Study important legal and accounting aspects of the event.
  • Form a profitable cost sheet.
  • What does the client want? How to make an offer. 
  • Concentrate on the main thing – the implementation of the event. Risk zones.
  • Feedback.
Conference Hall C, Pavilion 1 Europe/Moscow

Immersive MICE Manager Day

Part 1: THEORY

  • Networking – find out the audience
  • Dip into MICE-industry: the functionality of the MICE manager/agency specifics/market conditions. 
  • Find out how to solve business problems using the format and form of the event. 
  • Analyze the sharp corners at each stage of the event preparation.
  • Fill in the gaps of knowledge in the field of logistics, accommodation and catering at MICE events. Risk zones and control points. 
  • Dip into the creative. How to bring under control all MICE event to a single concept.
  • Highlight the basic principles of working with suppliers.
  • Study important legal and accounting aspects of the event.
  • Form a profitable cost sheet.
  • What does the client want? How to make an offer. 
  • Concentrate on the main thing – the implementation of the event. Risk zones.
  • Feedback.

Speakers

Daria Rudova
AeroclubTour Service Director, Idealista resident, co-founder of the educational project pro.mice
Olga Ikonnikova
Founder of the educational project Pro.Mice, MICE project manager of Upjet agency

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18 March

14:00 - 15:00

Break

18 March

15:00 - 16:00

Conference Hall C, Pavilion 1


Add to calendar 03/18/2020 15:00 03/18/2020 16:00 Part 2: PRACTICE
  • MICE MAFIA – distribute roles and scenarios (one is a supplier, he has the prices and terms of his services, the other one is a mice-manager – he has a brief, someone is a financier, someone is a client). The goal is to communicate, ask for better conditions, agree on fines and deadlines, find out all questions on the brief, form a cost sheet, protect the project, etc.
  • Sum up the results. Analysis of practice, answers to questions
Conference Hall C, Pavilion 1 Europe/Moscow

Immersive MICE Manager Day

Part 2: PRACTICE

  • MICE MAFIA – distribute roles and scenarios (one is a supplier, he has the prices and terms of his services, the other one is a mice-manager – he has a brief, someone is a financier, someone is a client). The goal is to communicate, ask for better conditions, agree on fines and deadlines, find out all questions on the brief, form a cost sheet, protect the project, etc.
  • Sum up the results. Analysis of practice, answers to questions

Speakers

Daria Rudova
AeroclubTour Service Director, Idealista resident, co-founder of the educational project pro.mice
Olga Ikonnikova
Founder of the educational project Pro.Mice, MICE project manager of Upjet agency

Explore

MITT Academy. Effective Marketing Track

About the event:

Free education programme for specialists of travel agencies and other interested professionals. Everyday series of educational workshops consisting of several thematic tracks: Successful Director, Effective Marketing, Professional Manager. All the speakers are practitioners and famous business coaches.

Subjects:

  • Effective marketing strategy creation at travel agencies
  • How to select promotion channels and evaluate their effectiveness?
  • Promotion via Instagram and pecularities of work with blogers
  • Promotion via Vkontakte
  • Mailings and chat-bots in social networks
  • Strategies and common mistakes of SEO in travel
  • Low budget and rumor marketing

Target audience:

  • Travel agencies
  • All the interested specialists

Language: Russian

Free entrance

Co-organizer:

18 March

11:00 - 18:00

Effective Marketing Course

18 March

11:00 - 11:15

Conference Hall G, Pavilion 1


Add to calendar 03/18/2020 11:00 03/18/2020 11:15 Welcome speech Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Welcome speech

Moderators

Elena Belousova
Marketing Specialist in Travel Industry, travel-marketing.ru, Supevisor of Effective Marketing Course of MITT Academy

18 March

11:15 - 12:00

Conference Hall G, Pavilion 1


Add to calendar 03/18/2020 11:15 03/18/2020 12:00 Clients Impression Management as an Instrument to Attract and Retain Clients in Travel Business Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Clients Impression Management as an Instrument to Attract and Retain Clients in Travel Business

Speakers

Alexey Ivanov
Founder and Head of Laboratory of Client Experience, CEO of ISEE Marketing Agency

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18 March

12:00 - 12:45

Conference Hall G, Pavilion 1


Add to calendar 03/18/2020 12:00 03/18/2020 12:45 25 Methods to Attract New Clients for Travel Agencies: How to Select Promotion Chanels and Evaluate their Effectiveness Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

25 Methods to Attract New Clients for Travel Agencies: How to Select Promotion Chanels and Evaluate their Effectiveness

Speakers

Anisia Evdokimova
CEO of Favorit Event and Touristic Holding

Explore

18 March

12:45 - 13:00

Break

18 March

13:00 - 13:45

Conference Hall G, Pavilion 1


Add to calendar 03/18/2020 13:00 03/18/2020 13:45 TOP Strategies and Basic Mistakes and SEO for Travel Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

TOP Strategies and Basic Mistakes and SEO for Travel

Speakers

Oleg Shestakov
Founder and CEO of Rush Agency

Explore

18 March

13:45 - 14:30

Conference Hall G, Pavilion 1


Add to calendar 03/18/2020 13:45 03/18/2020 14:30 Low Budget Marketing Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Low Budget Marketing

Speakers

Elena Belousova
Marketing Specialist in Travel Industry, travel-marketing.ru, Supevisor of Effective Marketing Course of MITT Academy

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18 March

14:30 - 14:45

Break

18 March

14:45 - 15:30

Conference Hall G, Pavilion 1


Add to calendar 03/18/2020 14:45 03/18/2020 15:30 Instagram for Travel Agent. How to Sell Tours and Attract Clients Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Instagram for Travel Agent. How to Sell Tours and Attract Clients

Speakers

Julia Novosad
Head of Baby Travel Club, blogger 400+ audience on instagram accounts

Explore

18 March

15:30 - 16:15

Conference Hall G, Pavilion 1


Add to calendar 03/18/2020 15:30 03/18/2020 16:15 Social Media Marketing Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Social Media Marketing

Speakers

Katerina Kuznetsova
Specialist in Digital Marketing and SMM, Travel Business School

Explore

18 March

16:15 - 16:30

Break

18 March

16:30 - 17:15

Conference Hall G, Pavilion 1


Add to calendar 03/18/2020 16:30 03/18/2020 17:15 Mailings and Chat Bots in Social Networks Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Mailings and Chat Bots in Social Networks

Speakers

Olga Ermolina
Head of SMM, OnlineTours

Explore

18 March

17:15 - 18:00

Conference Hall G, Pavilion 1


Add to calendar 03/18/2020 17:15 03/18/2020 18:00 Sales in Chats Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Sales in Chats

Speakers

Elena Solzhenikina
Head of Online Sales, OnlineTours

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Conference Trends and Forecasts For Tourism Industry Development - Travel Trends

About the conference:

Global trends and scenarios of tourism industry development. Everything you need to know for the succesful business planning — New marketing technologies. Cutting edge IT trends. Tourism business transformation.

Subject:

  • Overview of global tourism development trends
  • Russian tourism market - how global trends will affect the Russian travel industry
  • Russian Tourism Development Strategy
  • Changes in business models and corporate structures in tourism
  • Consumer trends in tourism - how to sell tours to modern generations of tourists?
  • How do technologies change the behavior of modern tourists?
  • Marketing in the travel industry - overview of digital tools and SMM channels for promotion
  • Tours & Activities - what is happening on the most developing tourism market?
  • Trends in resorts development
  • Trends in the hotel business development and their impact on travel companies

Target audience:

  • Tour operators
  • Travel agencies
  • MICE agencies

Language: Russian and English

Free entrance

Partners:

 

18 March

12:50 - 18:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/18/2020 12:50 03/18/2020 18:00 Travel Trends Conference Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Session

Travel Trends Conference

Moderators

Maya Lomidze
Executive Director , Association of Tour Operators of Russia

18 March

12:50 - 13:30

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/18/2020 12:50 03/18/2020 13:30 The global tourism picture. Key trends and new concepts Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Travel Trends

The global tourism picture. Key trends and new concepts

Speakers

Marija Milasevic
Consultant, Euromonitor International

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18 March

13:30 - 14:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/18/2020 13:30 03/18/2020 14:00 Governmental regulation. Strategy of tourism development Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Travel Trends

Governmental regulation. Strategy of tourism development

Speakers

Dmitry Gorin
CEO, Vipservice

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18 March

14:00 - 14:30

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/18/2020 14:00 03/18/2020 14:30 Tourism Business. Changes in Business Models and Corporate Structures in Tourism Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Travel Trends

Tourism Business. Changes in Business Models and Corporate Structures in Tourism

Speakers

Dr. Markus Heller
Managing Partner, Dr.Fried & Partner, Germany

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18 March

14:30 - 15:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/18/2020 14:30 03/18/2020 15:00 Tourist of Yeterday, Today and Tomorrow. How do Technologies Change the Behavior and Preferences of Travelers Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Travel Trends

Tourist of Yeterday, Today and Tomorrow. How do Technologies Change the Behavior and Preferences of Travelers

Speakers

Valentin Vedyakin
Regional Customer Solutions Manager Nothern, Eastern, Central & Southern Europe, Amadeus, France

Explore

18 March

15:00 - 15:30

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/18/2020 15:00 03/18/2020 15:30 Tourist. Gamification of Travels. How to Manage Travellers' Emotions Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Travel Trends

Tourist. Gamification of Travels. How to Manage Travellers' Emotions

Speakers

Mila Novichenkova
Marketing and Communications Director, Ipsos in Russia

Explore

18 March

15:30 - 16:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/18/2020 15:30 03/18/2020 16:00 Hotels. A Different Era for the Travel Industry. Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Travel Trends

Hotels. A Different Era for the Travel Industry.

Speakers

Alexandros Angelopulos
CEO, Aldemar Resorts

Explore

18 March

16:00 - 16:30

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/18/2020 16:00 03/18/2020 16:30 Resorts. How to Develop Beach Destinations. Experience of Spain Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Travel Trends

Resorts. How to Develop Beach Destinations. Experience of Spain

Speakers

Melen Uluturk
CEO, ANEX Tour Spain

Explore

18 March

16:30 - 17:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/18/2020 16:30 03/18/2020 17:00 Marketing. How to attract tourists with technology Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Travel Trends

Marketing. How to attract tourists with technology

Speakers

Evelina Hederer
Director EMEA, Expedia, Great Britain

Explore

18 March

17:00 - 17:30

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/18/2020 17:00 03/18/2020 17:30 Marketing. 6 rules for creating a successful campaign on social networks Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Travel Trends

Marketing. 6 rules for creating a successful campaign on social networks

Speakers

Mark Frary
Co-founder Travelperspective

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18 March

17:30 - 18:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/18/2020 17:30 03/18/2020 18:00 Tours & Activities. Topic is to be confirmed Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Travel Trends

Tours & Activities. Topic is to be confirmed

Speakers

Susan Vincent
TUI Destination Experiences

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Conference on Taxes, Investments and Management in Travel Agencies in 2020

About event:

  • Practical solution of problems of scaling and automation of business-processes in travel agencies.
  • How to organize the accounting, analysis and control of key performance indicators of travel agency.
  • Should one need a financial planning in travel agencies?
  • How one can influence its business by means of efficient system of motivation and how to track business by means of KPI
  • How business automation impacts profits
  • Level of tax burden on the company in tourism sector
  • Check-lists for tax safety

Target audience:

  • Tour operators
  • Travel agents

Subjects to be discussed:

  • Financial planning
  • How to increase profits by 2 times with the help of automation of business-processes
  • Investments into quick assets
  • Personal efficiency of director
  • Managerial accounting
  • Scaling of touristic chain
  • Tax safety 2020
  • Strategy and tactics 2020

Language: Russian

Participation: a fee to be paid. Link for registration: https://garamova-i-partnery.timepad.ru/event/113649

Organizer:

Partner:

18 March

10:00 - 18:00

Conference Hall D, Pavilion 1


Add to calendar 03/18/2020 10:00 03/18/2020 18:00 Conference on Taxes, Accounting and Law Conference Hall D, Pavilion 1 Europe/Moscow

Conference on Taxes, Accounting and Law

Conference on Taxes, Accounting and Law

Moderators

Larisa Garamova
CEO, Garamova and Partners

18 March

10:35 - 11:15

Conference Hall D, Pavilion 1


Add to calendar 03/18/2020 10:35 03/18/2020 11:15 How to develop oneself and own team when there is lack of time
  • How to deal with a barrage of information around us
  • Not all mail-outs and meetings are useless. Selection criteria
  • 6 tried-and-true approaches to training of our personnel
Conference Hall D, Pavilion 1 Europe/Moscow

Conference on Taxes, Accounting and Law

How to develop oneself and own team when there is lack of time

  • How to deal with a barrage of information around us
  • Not all mail-outs and meetings are useless. Selection criteria
  • 6 tried-and-true approaches to training of our personnel

Speakers

Pavel Annenkov
Serial Entrepreneur

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18 March

11:15 - 12:00

Conference Hall D, Pavilion 1


Add to calendar 03/18/2020 11:15 03/18/2020 12:00 Tax Security 2020
  • All relieves for travel companies in one check list.
  • Business splitting: legal and tax consequences.
  • May tax optimization be a safe business goal.
Conference Hall D, Pavilion 1 Europe/Moscow

Conference on Taxes, Accounting and Law

Tax Security 2020

  • All relieves for travel companies in one check list.
  • Business splitting: legal and tax consequences.
  • May tax optimization be a safe business goal.

Speakers

Larisa Garamova
CEO, Garamova and Partners

Explore

18 March

12:00 - 12:45

Conference Hall D, Pavilion 1


Add to calendar 03/18/2020 12:00 03/18/2020 12:45 Exit from the operating system in travel business industry: how to manage own travel agency from anywhere in the world
  • Business automation – what and how control should be automated – how to organize remote control over business
  • How to prevent business from coming down in your absence and to promote its growth instead
  • Basic mistakes of travel agencies owners in the course of transit into remote management
Conference Hall D, Pavilion 1 Europe/Moscow

Conference on Taxes, Accounting and Law

Exit from the operating system in travel business industry: how to manage own travel agency from anywhere in the world

  • Business automation – what and how control should be automated – how to organize remote control over business
  • How to prevent business from coming down in your absence and to promote its growth instead
  • Basic mistakes of travel agencies owners in the course of transit into remote management

Speakers

Olga Cherepanova
Owner of travel agencies network

Explore

18 March

12:45 - 13:30

Conference Hall D, Pavilion 1


Add to calendar 03/18/2020 12:45 03/18/2020 13:30 The most effective marketing in the travel industry Conference Hall D, Pavilion 1 Europe/Moscow

Conference on Taxes, Accounting and Law

The most effective marketing in the travel industry

Speakers

Julia Rakova
Marketing Director at GetResponse

Explore

18 March

13:30 - 14:15

Conference Hall D, Pavilion 1


Add to calendar 03/18/2020 13:30 03/18/2020 14:15 Trends and investment ideas 2020: what to expect, where invest Conference Hall D, Pavilion 1 Europe/Moscow

Conference on Taxes, Accounting and Law

Trends and investment ideas 2020: what to expect, where invest

Speakers

Sergey Maly
Key Account Manager of Evotor

Explore

18 March

14:15 - 14:45

Lunch break

18 March

15:30 - 16:15

Conference Hall D, Pavilion 1


Add to calendar 03/18/2020 15:30 03/18/2020 16:15 How to use an online cashier to increase sales and ecosystem building Conference Hall D, Pavilion 1 Europe/Moscow

Conference on Taxes, Accounting and Law

How to use an online cashier to increase sales and ecosystem building

Speakers

Natalya Smirnova
Independent Financial Advisor

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18 March

16:15 - 17:00

Conference Hall D, Pavilion 1


Add to calendar 03/18/2020 16:15 03/18/2020 17:00 Marketing and sales trends in the travel industry in the era of 4th industrial revolution
  • Business trends in the digital era
  • How to introduce innovations in product development, management and HR
  • Personal pathway for development of modern entrepreneurs, top managers and professionals in the changing environment
Conference Hall D, Pavilion 1 Europe/Moscow

Conference on Taxes, Accounting and Law

Marketing and sales trends in the travel industry in the era of 4th industrial revolution

  • Business trends in the digital era
  • How to introduce innovations in product development, management and HR
  • Personal pathway for development of modern entrepreneurs, top managers and professionals in the changing environment

Speakers

Alexey Manikhin
Founder and Owner of Prime Time Forums

Explore

18 March

17:00 - 17:45

Conference Hall D, Pavilion 1


Add to calendar 03/18/2020 17:00 03/18/2020 17:45 Fair remuneration system as a new trend of 2020
  • Employee hiring options
  • Development of KPI indicators for the finance department
Conference Hall D, Pavilion 1 Europe/Moscow

Conference on Taxes, Accounting and Law

Fair remuneration system as a new trend of 2020

  • Employee hiring options
  • Development of KPI indicators for the finance department

Speakers

Larisa Garamova
CEO, Garamova and Partners

Explore

Foresight Workshop Travel 2.0: What to Sell to Modern Generations of Tourist?

About the event:

FIRST TIME AT MITT! Each generation prefers different formats of traveling. What is a good traveling for X and Y generations? How do generations learn about where to travel and why? What do professionals need to do to attract and retain different generarations travellers? Workshop Moderator is Evgenia Shamis, Founder, General Director and Coordinator of RuGenerations — Russian School of Theory of Generations

Target audience:

  • Travel agencies
  • Tour operators

Participation: free of charge (exhibition electronic ticket-based)

Language: Russian

Free entrance

18 March

13:30 - 15:30

Conference Hall E, Pavilion 1


Add to calendar 03/18/2020 13:30 03/18/2020 15:30 Foresight Workshop Travel 2.0: What to Sell to Modern Generations of Tourist? Conference Hall E, Pavilion 1 Europe/Moscow

Foresight Workshop

Foresight Workshop Travel 2.0: What to Sell to Modern Generations of Tourist?

Moderators

Evgenia Shamis
Founder, General Director and Coordinator of RuGenerations - Russian School of Theory of Generations

MITT 2020 Exhibitor Award Ceremony

18 March

11:00 - 12:30

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/18/2020 11:00 03/18/2020 12:30 MITT 2020 Exhibitor Award Ceremony Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Ceremony

MITT 2020 Exhibitor Award Ceremony

Strategic session Tourism Business in 5 years: How to Get Prepared for Changes?

About the session:

Session is designed for all the interested travel industry professionals. During the session leading world experts and visionaries will represent their vision of how the industry will develop in the coming years.
The purpose of the session is to identify the main travel trends and develop practical recommendations and action strategies for the professional community together with key experts of the Russian tourism market.

Subjects:

  • Everybody Dies but Me — Forecasts of Tour Operator Market Trends
  • Robot or Concierge — Future of the Travel Agent Business
  • Just Getting Started — Transformation of Hospitality Business

Target audience:

  • Tour operators and travel agencies
  • Hotels

Language: Russian

Free entrance

Partner:

18 March

11:30 - 13:00

Conference Hall E, Pavilion 1


Add to calendar 03/18/2020 11:30 03/18/2020 13:00 Discussion Conference Hall E, Pavilion 1 Europe/Moscow

Strategic session Tourism Business in 5 years: How to Get Prepared For Changes?

Discussion

Moderators

Tatiana Dmitrova
Tatiana Dmitrova , CEO of Banko Media Holding, Founder and Head of Tourdom.ru Portal, Author of Good to Meet You Video Blog

Speakers

Alexey Zaretsky
CEO, Travelata
Dmitry Arutyunov
CEO, ART TOUR
Ilya Itkin
CEO, PAC GROUP
Oleg Melnik
CEO, TBG and Goryachiye Turi
Taras Demura
CEO, TUI Russia and CIS

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Talk show Travel Agency Success Secret - How to Survive Fierce Competition and Ride the Wave of Changes

About the event:

On the problems of travel agent business development. Dialogue with the leaders of Russian and foreign travel companies. Tips and cases of successful professionals for business development

Issues to discuss:

  • Added value creation for a tourism product — how to create an added value of an agent’s services and explain it to a tourist?
  • International experience of travel agencies work — how the market develops and works abroad
  • Successful business reorientation and narrow niche product development
  • Effective use of digital channels in promotion
  • Travel agent personal brand creation — step-by-step instruction
  • Scaling of business processes
  • Travel agency business development forecasts

Target audience:

  • Travel agencies
  • Tour operators

Language: Russian

Free entrance

Co-organizer:

   

18 March

04:00 - 18:00

Conference Hall E, Pavilion 1


Add to calendar 03/18/2020 04:00 03/18/2020 18:00 Talk show Conference Hall E, Pavilion 1 Europe/Moscow

Travel Agency Success Secret Talk Show

Talk show

Moderators

Diana Ferdman
CEO of Belmare Travel Agency, Writer, Video Blogger, Founder of Strana Turizma Professional Community in Facebook

Speakers

Anton Goralchuk
Public Activist and Expert of Tourism Business
Julia Novosad
Head of Baby Travel Club, blogger 400+ audience on instagram accounts
Timur Radzhabov
Director Tor Tour
Yelena Bekboyeva
Director of Zhetisu Travel Agency

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March 19, 2020

MITT Academy. Professional Manager Track

About the event:

Free education programme for specialists of travel agencies and other interested professionals. Everyday series of educational workshops consisting of several thematic tracks: Successful Director, Effective Marketing, Professional Manager. All the speakers are practitioners and famous business coaches.

Subjects:

  • Tour operator work mechanisms. How travel agencies could make their cooperation with tour
    operators easier and more efficient. Analysis of common mistakes and practical tips on
    how to avoid them
  • Technologies and scripts of remote sales. Objections handling 
  • How to sell without permanent discounts and retain clients?

Target audience:

  • Travel agencies
  • All the interested specialists

Language: Russian

Free entrance

Partner:

19 March

11:00 - 18:00

Conference Hall G, Pavilion 1


Add to calendar 03/19/2020 11:00 03/19/2020 18:00 Professional Manager Track Conference Hall G, Pavilion 1 Europe/Moscow

Session

Professional Manager Track

Moderators

Marina Sonina
Business Coach, Consultant

19 March

11:00 - 12:45

Conference Hall G, Pavilion 1


Add to calendar 03/19/2020 11:00 03/19/2020 12:45 Session Communication of Tour Operator and Travel Agency: Argues, Effectiveness, Problems Subjects:
  • Communication channels - pros, cons, pecularities
  • Social networks - friend or foe?
  • How to deliver the information to the market - sales, events
  • Dialogue vs Agreement
Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Session Communication of Tour Operator and Travel Agency: Argues, Effectiveness, Problems

Subjects:

  • Communication channels - pros, cons, pecularities
  • Social networks - friend or foe?
  • How to deliver the information to the market - sales, events
  • Dialogue vs Agreement

Moderators

Irina Beresneva
Deputy CEO of Travel School

19 March

13:00 - 16:00

Workshops EFFECTIVE SALES

19 March

13:00 - 13:45

Conference Hall G, Pavilion 1


Add to calendar 03/19/2020 13:00 03/19/2020 13:45 How to Increase Profit by 92,5% in 3 Steps by Introducing KPI Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

How to Increase Profit by 92,5% in 3 Steps by Introducing KPI

Speakers

Artur Privin
Head of Madison Travel Agency, Madison Consult Agency, Business Coach

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19 March

13:45 - 14:30

Conference Hall G, Pavilion 1


Add to calendar 03/19/2020 13:45 03/19/2020 14:30 Topic is to be confirmed Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Topic is to be confirmed

Speakers

Nadia Jastrjembskaia
Managing Director, Aurora Cruises & Travel, LLC, USA

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19 March

14:30 - 15:15

Conference Hall G, Pavilion 1


Add to calendar 03/19/2020 14:30 03/19/2020 15:15 Sells without Meetings (Online VS Offline) Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

Sells without Meetings (Online VS Offline)

Speakers

Dmitry Potapov
Co-Founder, TurMarketing.ru
Mikhail Ankudinov
Co-Founder, TurMarketing.ru

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19 March

15:15 - 16:00

Conference Hall G, Pavilion 1


Add to calendar 03/19/2020 15:15 03/19/2020 16:00 I Do Everything, but Sales Volumes Do Not Make Me Happy. Why? Key Mistakes of Travel Agent and How to Avoid Them? Conference Hall G, Pavilion 1 Europe/Moscow

MITT ACADEMY

I Do Everything, but Sales Volumes Do Not Make Me Happy. Why? Key Mistakes of Travel Agent and How to Avoid Them?

Speakers

Maxim Chabanenko
Business Coach

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MITT 365 - Diversification of Tourism Product Case Study Conference

About the conference:

Conference is targeted to travel agencies and tour operators striving to diversify the business and go beyond the traditional beach destinations. Special types of tourism and successful experience of new product development from the ground up. Practical cases presentations

Niche types of tourism:

  • Medical tourism 
  • Children’s tourism
  • Individual tours
  • Tours for teenagers
  • Active tourism
  • Industrial tourism
  • Luxury tourism
  • Cruises

Target audience:

  • Tour operators
  • Travel agencies

Language: Russian

Free entrance

19 March

11:00 - 16:00

Conference Hall А, Pavilion 1


Add to calendar 03/19/2020 11:00 03/19/2020 16:00 Case Study Conference Conference Hall А, Pavilion 1 Europe/Moscow

Session

Case Study Conference

Moderators

Maxim Pashkov
Head of Quality Department, Anex Tour Russia

19 March

11:00 - 11:25

Conference Hall А, Pavilion 1


Add to calendar 03/19/2020 11:00 03/19/2020 11:25 Economics of Transformation in Travel Industry Conference Hall А, Pavilion 1 Europe/Moscow

MITT 365 - Diversification of Tourism Product

Economics of Transformation in Travel Industry

Speakers

Anastasia Klyopova
CEO, Glukhoman GO

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19 March

11:25 - 11:50

Conference Hall А, Pavilion 1


Add to calendar 03/19/2020 11:25 03/19/2020 11:50 Tours for Teenagers: Challenges, Trends, Solutions Conference Hall А, Pavilion 1 Europe/Moscow

MITT 365 - Diversification of Tourism Product

Tours for Teenagers: Challenges, Trends, Solutions

Speakers

Igor Kaverzin
Rector of the International Academy of Tourism Industry Development

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19 March

11:50 - 12:15

Conference Hall А, Pavilion 1


Add to calendar 03/19/2020 11:50 03/19/2020 12:15 Luxury Tourism. Topic is to be confirmed Conference Hall А, Pavilion 1 Europe/Moscow

MITT 365 - Diversification of Tourism Product

Luxury Tourism. Topic is to be confirmed

Speakers

Alexander Eremchuk
head of the Agency Department, Carlson Tourism

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19 March

12:15 - 12:40

Conference Hall А, Pavilion 1


Add to calendar 03/19/2020 12:15 03/19/2020 12:40 Soulfulness and Esthetic of By-Places as a Tourism Product Conference Hall А, Pavilion 1 Europe/Moscow

MITT 365 - Diversification of Tourism Product

Soulfulness and Esthetic of By-Places as a Tourism Product

Speakers

Mikhail Konchits
Project Author, Zapovedniye Zhelezniye Dorogy

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19 March

12:40 - 13:05

Conference Hall А, Pavilion 1


Add to calendar 03/19/2020 12:40 03/19/2020 13:05 Creation and Promotion of Industrial Tours: Sverdlovsk Region Experience Conference Hall А, Pavilion 1 Europe/Moscow

MITT 365 - Diversification of Tourism Product

Creation and Promotion of Industrial Tours: Sverdlovsk Region Experience

Speakers

Elmira Tukanova
Director of Tourism Development Center of Sverdlovsk Region

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19 March

13:05 - 13:30

Conference Hall А, Pavilion 1


Add to calendar 03/19/2020 13:05 03/19/2020 13:30 Cruises is the new Black Conference Hall А, Pavilion 1 Europe/Moscow

MITT 365 - Diversification of Tourism Product

Cruises is the new Black

Speakers

Fedor Egorov
CEO of Dreamlines.Ru

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19 March

13:55 - 14:20

Conference Hall А, Pavilion 1


Add to calendar 03/19/2020 13:55 03/19/2020 14:20 Alternative Tourism:Neskuchny Den Community for Collective Trips. 600 Organized Events. What Next? Is There a Possibility to Earn Money Conference Hall А, Pavilion 1 Europe/Moscow

MITT 365 - Diversification of Tourism Product

Alternative Tourism:Neskuchny Den Community for Collective Trips. 600 Organized Events. What Next? Is There a Possibility to Earn Money

Speakers

Mikhail Glushenko
Head of Neskuchny Den Community

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19 March

14:20 - 14:45

Conference Hall А, Pavilion 1


Add to calendar 03/19/2020 14:20 03/19/2020 14:45 Active Tourism - Difficulties and Success of Wwalking Tours Development in Russia Conference Hall А, Pavilion 1 Europe/Moscow

MITT 365 - Diversification of Tourism Product

Active Tourism - Difficulties and Success of Wwalking Tours Development in Russia

Speakers

Sergey Zavoda
Marketing Director of MyWay Touristic Club

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19 March

14:45 - 15:10

Conference Hall А, Pavilion 1


Add to calendar 03/19/2020 14:45 03/19/2020 15:10 Children's Tourism. Topic is to be confirmed Conference Hall А, Pavilion 1 Europe/Moscow

MITT 365 - Diversification of Tourism Product

Children's Tourism. Topic is to be confirmed

Speakers

Natalya Larionova
President of the Ural Union of Travel Industry, Director of the Children's Travel Bureau, founder of the “Skazov Park”

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19 March

15:10 - 15:35

Conference Hall А, Pavilion 1


Add to calendar 03/19/2020 15:10 03/19/2020 15:35 New forms of sale of spa services Conference Hall А, Pavilion 1 Europe/Moscow

MITT 365 - Diversification of Tourism Product

New forms of sale of spa services

Speakers

Kirill Karmazinskiy
Development Director, Sanatory.ru

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19 March

15:35 - 16:00

Conference Hall А, Pavilion 1


Add to calendar 03/19/2020 15:35 03/19/2020 16:00 Development of Outbound and Inbound Medical Tourism in Russia. Case of Health Plus IMA Conference Hall А, Pavilion 1 Europe/Moscow

MITT 365 - Diversification of Tourism Product

Development of Outbound and Inbound Medical Tourism in Russia. Case of Health Plus IMA

Speakers

David Berezin
CEO, Health Plus IMA - Hadassah's International Marketing Chain

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MITT MICE Conference

About the event:

Trends determining the industry development. Corporate client requirements addressed to the organizers.  Presentation of the most difficult MICE projects

Target audience:

  • Sellers and buyers of the MICE industry (MICE-agencies and corporate clients, hotels, IT service providers etc.

Language: Russian

Free entrance

Co-organizer:

 

19 March

11:00 - 16:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/19/2020 11:00 03/19/2020 16:00 MITT MICE Main Arena, Pavilion 1, Hall 4 Europe/Moscow

Session

MITT MICE

Moderators

Irina Mikhalkova
Executive Director, АBT-ACTE

19 March

11:00 - 11:30

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/19/2020 11:00 03/19/2020 11:30 Trends in MICE-stories Main Arena, Pavilion 1, Hall 4 Europe/Moscow

MITT MICE

Trends in MICE-stories

19 March

11:30 - 12:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/19/2020 11:30 03/19/2020 12:00 A client says: “It hurts me, it hurts”. Streaming relationships between supplier and customer, inattention to low-budget projects. What else keeps the corporate MICE manager awake? Main Arena, Pavilion 1, Hall 4 Europe/Moscow

MITT MICE

A client says: “It hurts me, it hurts”. Streaming relationships between supplier and customer, inattention to low-budget projects. What else keeps the corporate MICE manager awake?

Speakers

Camila Buranova
Senior Corporate Travel and Event Specialist, MegaFon, Jury Member of the Buying Business Travel Awards Russia & CIS - MICE 2019

Explore

19 March

12:00 - 13:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/19/2020 12:00 03/19/2020 13:00 Social and sports events for to raise corporate spirit and promote the brand Main Arena, Pavilion 1, Hall 4 Europe/Moscow

MITT MICE

Social and sports events for to raise corporate spirit and promote the brand

19 March

13:00 - 14:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/19/2020 13:00 03/19/2020 14:00 Panel discussion The bread and the circuses as a basic component of successful events Main Arena, Pavilion 1, Hall 4 Europe/Moscow

MITT MICE

Panel discussion The bread and the circuses as a basic component of successful events

Speakers

Ekaterina Shapovalova
Аuthor of the concept and coordinator of the federal project of Rostourism "Gastronomic map of Russia"
Natalya Toriashvili
General Director, S.P. Diaghilev International Cultural Center

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19 March

14:00 - 14:30

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/19/2020 14:00 03/19/2020 14:30 According to the Protocol: subtleties of working with the top ranking participants of events Main Arena, Pavilion 1, Hall 4 Europe/Moscow

MITT MICE

According to the Protocol: subtleties of working with the top ranking participants of events

Speakers

Pavel Popov
CEO IQ Protocol, Head of the Directorate of the Russian International Forum of Protocol

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19 March

14:30 - 15:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/19/2020 14:30 03/19/2020 15:00 Not all exhibitions are equally useful Main Arena, Pavilion 1, Hall 4 Europe/Moscow

MITT MICE

Not all exhibitions are equally useful

19 March

15:00 - 16:00

Main Arena, Pavilion 1, Hall 4


Add to calendar 03/19/2020 15:00 03/19/2020 16:00 Panel discussion: Failed preparation = prepared failure or check list for event customers to minimize risks Main Arena, Pavilion 1, Hall 4 Europe/Moscow

MITT MICE

Panel discussion: Failed preparation = prepared failure or check list for event customers to minimize risks

Moderators

Jacob Adamov
General manager, Courtyard St. Petersburg Pushkin Hotel

Speakers

Gayane Kocharyan
Procurement Manager, Travel, MTS
Tatyana Konakova
Founder MaysExperts

Explore