Event Programme

15 March - 17 March

March 15, 2022

Forum of Travel Industry Leaders

About the event:

Forum of Travel Industry Leaders is the central event of the MITT business program. The 3-day forum is a place where  travel companies and hotels executives, as well as government officials meet and discuss strategic issues of the industry's development.

Target audience:

  • Tour operators and travel agencies
  • Hotels
  • Federal and regional travel administrations
  • Foreign tourism administrations and National Tourism Organisations 

Participation: free for exhibition visitors 

15 March

11:00 - 12:00

Main arena


Add to calendar 03/15/2022 11:00 03/15/2022 12:00 Analytical session RUSSIAN TOURIST 2022

About the event:

A modern Russian tourist is the focus of this session. How has the social and economic profile of Russian travellers changed? How has the pandemic affected the preferences of modern tourists? Which travel destinations and products are in greatest demand right now? How much are Russian tourists willing to spend on vacation? Leading industry analysts will provide answers to these and many other questions.

Event programme 

11:00 — 11:20
Preferences of Russian tourists as consumers
Lyudmila Novichenkova, Marketing and communication director at Ipsos research company

11:20 — 11:40
Dynamics of Russian travel habits
Irina Kurgeyeva, Destinations marketing manager at Aviasales

11:40 — 12:00
Big data in tourism
Maxim Chachin, SberAnalytics
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Analytical session RUSSIAN TOURIST 2022

About the event:

A modern Russian tourist is the focus of this session. How has the social and economic profile of Russian travellers changed? How has the pandemic affected the preferences of modern tourists? Which travel destinations and products are in greatest demand right now? How much are Russian tourists willing to spend on vacation? Leading industry analysts will provide answers to these and many other questions.

Event programme 

11:00 — 11:20
Preferences of Russian tourists as consumers
Lyudmila Novichenkova, Marketing and communication director at Ipsos research company

11:20 — 11:40
Dynamics of Russian travel habits
Irina Kurgeyeva, Destinations marketing manager at Aviasales

11:40 — 12:00
Big data in tourism
Maxim Chachin, SberAnalytics

Moderators

Denis Terekhov
TV show host and creator , MIR, MIR24 TV channels

15 March

12:15 - 13:15

Main arena


Add to calendar 03/15/2022 12:15 03/15/2022 13:15 OPENING CEREMONY OF MITT 2022 Main arena Europe/Moscow

Forum of Travel Industry Leaders

OPENING CEREMONY OF MITT 2022

15 March

13:45 - 15:45

Main arena


Add to calendar 03/15/2022 13:45 03/15/2022 15:45 Plenary session INTERNATIONAL TOURISM. WHAT TO EXPECT IN THE COMING YEAR?

About the event:

During the plenary session leading industry experts (representatives of tour operators, national tourism offices, professional associations and independent analysts) will outline key trends of the international tourism transformation and present forecasts for the development of key foreign tourism destinations and the opening of new ones.

 

Event programme 

13.45 — 14.15
International tourism. Market and development prospects overview
Sandra Carvão, Chief of Tourism Market Intelligence and Competitiveness at the World Tourism Organization (UNWTO)
  
14.15 — 14.45 
Foreign tourism market overview. Trends and prospects
Sergey Shpilko, Russian Tourism Industry Union Honorable President
Dmitry Gorin, Russian Tourism Industry Union Vice-President

14.45 — 15.00
Air travel market trends
Vladimir Proskurin, head of passenger transfer programmes at IATA

15.00 — 15.15
Mass foreign tourism destinations in 2022
Viktor Topolkarayev, CEO at Intourist NTC

15.15 — 15.30
Current state of affairs in luxury travel and 2022 development forecast 
Artur Muradyan, CEO at Space Travel

15.30 — 15.45
Trends in medical and health tourism
Yevgeniy Chernyshov, Head of Medical tourism committee of Russian Travel Industry Union, President of Association of medical tourism and export of medical services
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Plenary session INTERNATIONAL TOURISM. WHAT TO EXPECT IN THE COMING YEAR?

About the event:

During the plenary session leading industry experts (representatives of tour operators, national tourism offices, professional associations and independent analysts) will outline key trends of the international tourism transformation and present forecasts for the development of key foreign tourism destinations and the opening of new ones.

 

Event programme 

13.45 — 14.15
International tourism. Market and development prospects overview
Sandra Carvão, Chief of Tourism Market Intelligence and Competitiveness at the World Tourism Organization (UNWTO)
  
14.15 — 14.45 
Foreign tourism market overview. Trends and prospects
Sergey Shpilko, Russian Tourism Industry Union Honorable President
Dmitry Gorin, Russian Tourism Industry Union Vice-President

14.45 — 15.00
Air travel market trends
Vladimir Proskurin, head of passenger transfer programmes at IATA

15.00 — 15.15
Mass foreign tourism destinations in 2022
Viktor Topolkarayev, CEO at Intourist NTC

15.15 — 15.30
Current state of affairs in luxury travel and 2022 development forecast 
Artur Muradyan, CEO at Space Travel

15.30 — 15.45
Trends in medical and health tourism
Yevgeniy Chernyshov, Head of Medical tourism committee of Russian Travel Industry Union, President of Association of medical tourism and export of medical services

Moderators

Sergey Shpilko
Honor President of Russian Union of Tourism Industry

15 March

16:00 - 18:00

Main arena


Add to calendar 03/15/2022 16:00 03/15/2022 18:00 Plenary session FOCUS ON RUSSIA. STRATEGY AND TACTICS OF DOMESTIC TOURISM DEVELOPMENT

About the event:

During the plenary session representatives of regional tourism administrations and key experts will discuss the best practices for regional tourism development, and forecasts for the development of domestic tourism for 2022. 

 

Event programme 

16.00 — 17.00
New trends in domestic tourism
Expert lineup TBA

17.00 — 18.00
National tourist routes and landmark tourist projects
Expert lineup TBA
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Plenary session FOCUS ON RUSSIA. STRATEGY AND TACTICS OF DOMESTIC TOURISM DEVELOPMENT

About the event:

During the plenary session representatives of regional tourism administrations and key experts will discuss the best practices for regional tourism development, and forecasts for the development of domestic tourism for 2022. 

 

Event programme 

16.00 — 17.00
New trends in domestic tourism
Expert lineup TBA

17.00 — 18.00
National tourist routes and landmark tourist projects
Expert lineup TBA

Moderators

Maya Lomidze
Executive Director, Association of Tour Operators of Russia

16 March

11:00 - 12:45

Main arena


Add to calendar 03/16/2022 11:00 03/16/2022 12:45 Visionary session TRAVEL BUSINESS IN RUSSIA. PANDEMIC RESULTS AND A LOOK INTO THE FUTURE

About the event:

Leading Russian experts will provide a professional and unbiased view on the development of the tourism industry in the Russian Federation. During open dialogue with leaders of travel companies and independent experts we will assess the impact of the pandemic on the travel market, try to outline new scenarios for the development of the industry in the country and develop practical recommendations and an action strategy for the professional community.

Co-organizers: 

Experts:
Anna Podgornaya,
CEO at Pegas Touristic
Dmitry Shevchenko, CEO at ICS Travel Group
Dmitry Malyutin, CEO at Level.Travel
Roman Yeremyan, director at Center of Strategic Analysis and Tourism and Hospitality Union Research
Alexei Kozhevnikov, vice-prezident at Opora Rossii, head of tourism and hospitality committee

Main arena Europe/Moscow

Forum of Travel Industry Leaders

Visionary session TRAVEL BUSINESS IN RUSSIA. PANDEMIC RESULTS AND A LOOK INTO THE FUTURE

About the event:

Leading Russian experts will provide a professional and unbiased view on the development of the tourism industry in the Russian Federation. During open dialogue with leaders of travel companies and independent experts we will assess the impact of the pandemic on the travel market, try to outline new scenarios for the development of the industry in the country and develop practical recommendations and an action strategy for the professional community.

Co-organizers: 

Experts:
Anna Podgornaya,
CEO at Pegas Touristic
Dmitry Shevchenko, CEO at ICS Travel Group
Dmitry Malyutin, CEO at Level.Travel
Roman Yeremyan, director at Center of Strategic Analysis and Tourism and Hospitality Union Research
Alexei Kozhevnikov, vice-prezident at Opora Rossii, head of tourism and hospitality committee

Moderators

Tatiana Dmitrova
Head of Banko Media Holding, Founder and Head of Tourdom.ru Portal, Author of Good to Meet You Video Blog

Speakers

Dmitri Malyutin
CEO of Level.Travel

Explore

16 March

13:15 - 15:45

Main arena


Add to calendar 03/16/2022 13:15 03/16/2022 15:45 Conference TOURISM AND LAW

About the event:

The conference is focused on key issues of legislative support for the development of the tourism industry, which are relevant both at the state level and in the work of market players.

Key topics:

  • State regulation of the travel industry in the Russian Federation. Key changes in the tourism legislation. What to expect in the coming year?
  • Problems of relations between tour operators and travel agents through the prism of law. Lessons from 2021. Prospects for 2022

Co-organizers:      

Event programme 

13.00 — 14.15
State regulation of tourism in Russia. Key legislative changes. What’s in stock for the next year?
Experts TBA

14.15 — 15.30
A legal perspective on tour operators and travel agencies relations. Lessons of 2021. Prospects for 2022.

Conceptual legislative changes in tourism
Georgiy Mokhov, Head of Russian Tourism Industry Union legal committee, founder and CEO at „Persona Grata“ legal agency

Lack of equal partnership and rights parity between tour operator and tour agent as parties to agent contract
Yekaterina Golubeva, head of Legal department at Baby Travel Club tour agency network, practicing lawyer, RTIU legal comittee member

Using CRM in tour companies: facilitating paperwork and legal practice
Denis Polyakov, head of Respect legal company, RTIU legal committee member

Legal changes in overseeing tour agencies, booking centres and subagents after introducing Tour agent registry in January 2022 
Igor Kositcyn, practicing lawyer, expert at RTIU legal committee

Online tour agency: operational safety and risks
Svetlana Merzhvinskaya, councilor at executive direction of RTIU Northwestern office, expert al RTIU legal committee
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Conference TOURISM AND LAW

About the event:

The conference is focused on key issues of legislative support for the development of the tourism industry, which are relevant both at the state level and in the work of market players.

Key topics:

  • State regulation of the travel industry in the Russian Federation. Key changes in the tourism legislation. What to expect in the coming year?
  • Problems of relations between tour operators and travel agents through the prism of law. Lessons from 2021. Prospects for 2022

Co-organizers:      

Event programme 

13.00 — 14.15
State regulation of tourism in Russia. Key legislative changes. What’s in stock for the next year?
Experts TBA

14.15 — 15.30
A legal perspective on tour operators and travel agencies relations. Lessons of 2021. Prospects for 2022.

Conceptual legislative changes in tourism
Georgiy Mokhov, Head of Russian Tourism Industry Union legal committee, founder and CEO at „Persona Grata“ legal agency

Lack of equal partnership and rights parity between tour operator and tour agent as parties to agent contract
Yekaterina Golubeva, head of Legal department at Baby Travel Club tour agency network, practicing lawyer, RTIU legal comittee member

Using CRM in tour companies: facilitating paperwork and legal practice
Denis Polyakov, head of Respect legal company, RTIU legal committee member

Legal changes in overseeing tour agencies, booking centres and subagents after introducing Tour agent registry in January 2022 
Igor Kositcyn, practicing lawyer, expert at RTIU legal committee

Online tour agency: operational safety and risks
Svetlana Merzhvinskaya, councilor at executive direction of RTIU Northwestern office, expert al RTIU legal committee

Moderators

Georgy Mokhov
Head of the Legal Affairs Committee of the Russian Union of Travel Industry, Founder and CEO of Persona Grata Legal Agency

16 March

15:55 - 18:00

Main arena


Add to calendar 03/16/2022 15:55 03/16/2022 18:00 Practical conference "REDISCOVERING RUSSIA. FORMATION, PROMOTION, SALES OF RUSSIAN TOURIST PRODUCT"

About the event

During the conference domestic tourism experts will tell the audience which destinations are of interest to a modern tourist in the Russian market, what set of services is in demand, how to present a product so that it is interesting to consumers, how to organize  promotion and sale of regional tourist products.

Event programme 

16.00 — 16.20
Domestic tourism: Tour operators offers and sales
Sergey Romashkin, CEO at Delphin TO

16.20 — 16.40
Topic TBA
Speaker TBA

16.40 — 17.00
Creating regional product in current landscape
Yulia Grigoryeva, Executive Director at RussiaDiscovery

17.00 — 17.20
Tour operators: making a profit in digital era
Arkadiy Rootman, CEO at Atom-C

17.20 — 17.40
Tourism product: from an idea to implementation. Case study: developing a tour to Arctic Urals
Sergey Pishchulov, Tutu.ru travellers community founder

17.40 — 18.00
Car tourism via Fly&Drive system. Challenges and prospects
Alyona Dudashvili, head of Drive to Russia - car tours around Russia for foreigners, Russians and CIS citizens
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Practical conference "REDISCOVERING RUSSIA. FORMATION, PROMOTION, SALES OF RUSSIAN TOURIST PRODUCT"

About the event

During the conference domestic tourism experts will tell the audience which destinations are of interest to a modern tourist in the Russian market, what set of services is in demand, how to present a product so that it is interesting to consumers, how to organize  promotion and sale of regional tourist products.

Event programme 

16.00 — 16.20
Domestic tourism: Tour operators offers and sales
Sergey Romashkin, CEO at Delphin TO

16.20 — 16.40
Topic TBA
Speaker TBA

16.40 — 17.00
Creating regional product in current landscape
Yulia Grigoryeva, Executive Director at RussiaDiscovery

17.00 — 17.20
Tour operators: making a profit in digital era
Arkadiy Rootman, CEO at Atom-C

17.20 — 17.40
Tourism product: from an idea to implementation. Case study: developing a tour to Arctic Urals
Sergey Pishchulov, Tutu.ru travellers community founder

17.40 — 18.00
Car tourism via Fly&Drive system. Challenges and prospects
Alyona Dudashvili, head of Drive to Russia - car tours around Russia for foreigners, Russians and CIS citizens

Moderators

Alexey Volkov
Vice President, Executive Director of the National Alliance of the Hospitality Industry (OSIG)

17 March

11:00 - 11:45

Main arena


Add to calendar 03/17/2022 11:00 03/17/2022 11:45 MITT 2022 AWARDS CEREMONY Main arena Europe/Moscow

Forum of Travel Industry Leaders

MITT 2022 AWARDS CEREMONY

17 March

12:00 - 16:00

Main arena


Add to calendar 03/17/2022 12:00 03/17/2022 16:00 Final of the 2nd Contest of Startups MITT TRAVEL START

About the event:

Scalable, innovative and investment-attractive projects will be invited to participate in the face-to-face stage of the competition. Contestants will be able to present their projects to potential investors, as well as have the opportunity to win a prize from competition and MITT exhibition partners, which will help the startup reach a new level of development. The jury includes fund investors, representatives of reputable industry associations, government bodies and large corporations.

Apply at event page>>>

Stay updated with us on facebook>>>

 

Event programme

12:30 — 13:00
Tech startup market review

13:00 — 13:15
Chairperson welcome speech:
Alexey Mousakin, Chair of Infrastucture projects committee, partner at Crownwell Hospitality Group

13:15 — 13:30
Startup 1 presentation

13:30 — 13:45
Startup 2 presentation

13:45 — 14:00
Startup 3 presentation

14:00 — 14:15
Startup 4 presentation

14:15 — 14:30
Startup 5 presentation

14:30 — 14:45
Startup 5 presentation

14:45 — 15:00
Startup 7 presentation

15:00 — 15:15
Startup 8 presentation

15:15 — 16:00
Contest Award Ceremony
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Final of the 2nd Contest of Startups MITT TRAVEL START

About the event:

Scalable, innovative and investment-attractive projects will be invited to participate in the face-to-face stage of the competition. Contestants will be able to present their projects to potential investors, as well as have the opportunity to win a prize from competition and MITT exhibition partners, which will help the startup reach a new level of development. The jury includes fund investors, representatives of reputable industry associations, government bodies and large corporations.

Apply at event page>>>

Stay updated with us on facebook>>>

 

Event programme

12:30 — 13:00
Tech startup market review

13:00 — 13:15
Chairperson welcome speech:
Alexey Mousakin, Chair of Infrastucture projects committee, partner at Crownwell Hospitality Group

13:15 — 13:30
Startup 1 presentation

13:30 — 13:45
Startup 2 presentation

13:45 — 14:00
Startup 3 presentation

14:00 — 14:15
Startup 4 presentation

14:15 — 14:30
Startup 5 presentation

14:30 — 14:45
Startup 5 presentation

14:45 — 15:00
Startup 7 presentation

15:00 — 15:15
Startup 8 presentation

15:15 — 16:00
Contest Award Ceremony

Moderators

Alexey Musakin
Vice President of the Russian State Administration, board member of the RUTI, Co-Head of the Committee for Infrastructure Projects, Managing Partner of the Crownwell Hospitality Group

MITT Academy

About the event:

MITT Academy is a free educational programme for representatives of travel agencies and other interested specialists. The daily series of educational seminars will consist of various topical units on major travel firm activities split into three educational tracks: "Managing a Travel Company", "Efficient Marketing and Sales", "Online Travel Agency from A to Z". Among speakers are practicing specialists and renowned business coaches.

Target audience:

  • Travel agencies
  • All the interested specialists

Language: Russian

Free entrance

15 March

11:00 - 18:00

Conference Hall F, Pavilion 1


Add to calendar 03/15/2022 11:00 03/15/2022 18:00 Managing a Travel Company Course

Key topics:

• Legal issues of a travel agency activities
• Travel insurance trends
• Accounting and taxes in a travel agency
• Online cash registers at a travel agency
• Improving personal efficiency of tourist company executives
• Improving human resources management efficiency
• Crisis mentality and client management
• Communication between tour operators and travel agencies

 


Event programme

11:00 — 11:15
Chairperson welcome speech
Maxim Pashkov, Head expert at Travel Presidium B2B community
    
Legal issues and insurance

11:15 — 12:00
Contracts. Relevant changes and recommendations
Vadim Pogorelov, Head of legal at Baidorodin and Partners Tourist Business Lawyers, Vice-president and Head of legal committee at PravTourSoyuz

12:00 — 12:45
Travel agent legal security in «tourist — travel agent — tour operator» legal dynamics
Maria Chapikovskaya, Head of legal department at «Rozovy Slon» tour agency chain, lawyer at Tour Agency Alliance

12:45 — 13:30
Nuances of tourist insurance and insurance payments
Yulia Alcheyeva, Deputy Director at ERV
 
    Running a tourist agency

13:30 — 14:15
Personal efficiency for a tour company chief: how to build up a successful work system. Lifehacks and secrets from a sucessful tour agent
Svetlana Oboyanskaya, owner at OSA Tour company in Berezniki

14:15 — 15:00
Creating and managing a sales department in online tour agency
Julia Novosad, Head of Baby Travel Club

15:00 — 15:45
Increasing staff efficiency for tour companies through client service assessment system
Anna Gerasimova, independent HR expert
 
    Accounting and finance in tourist agency

15:45 — 16:30
Organizing accounting at travel agencies
Svetlana Pokrovskaya, CEO at Sistema Turbiznesa

16:30 — 17:15
Staff taxes. Self-employed and freelancers
Daria Barygina, founder at Tourist Bookkeeping

17:15 — 18:00
Managing online agencies and internet-acquiring in tourist agencies
Arthur Privin, Head of Madison Travel tour company and Madison Consult agency
Conference Hall F, Pavilion 1 Europe/Moscow

MITT ACADEMY

Managing a Travel Company Course

Key topics:

• Legal issues of a travel agency activities
• Travel insurance trends
• Accounting and taxes in a travel agency
• Online cash registers at a travel agency
• Improving personal efficiency of tourist company executives
• Improving human resources management efficiency
• Crisis mentality and client management
• Communication between tour operators and travel agencies

 


Event programme

11:00 — 11:15
Chairperson welcome speech
Maxim Pashkov, Head expert at Travel Presidium B2B community
    
Legal issues and insurance

11:15 — 12:00
Contracts. Relevant changes and recommendations
Vadim Pogorelov, Head of legal at Baidorodin and Partners Tourist Business Lawyers, Vice-president and Head of legal committee at PravTourSoyuz

12:00 — 12:45
Travel agent legal security in «tourist — travel agent — tour operator» legal dynamics
Maria Chapikovskaya, Head of legal department at «Rozovy Slon» tour agency chain, lawyer at Tour Agency Alliance

12:45 — 13:30
Nuances of tourist insurance and insurance payments
Yulia Alcheyeva, Deputy Director at ERV
 
    Running a tourist agency

13:30 — 14:15
Personal efficiency for a tour company chief: how to build up a successful work system. Lifehacks and secrets from a sucessful tour agent
Svetlana Oboyanskaya, owner at OSA Tour company in Berezniki

14:15 — 15:00
Creating and managing a sales department in online tour agency
Julia Novosad, Head of Baby Travel Club

15:00 — 15:45
Increasing staff efficiency for tour companies through client service assessment system
Anna Gerasimova, independent HR expert
 
    Accounting and finance in tourist agency

15:45 — 16:30
Organizing accounting at travel agencies
Svetlana Pokrovskaya, CEO at Sistema Turbiznesa

16:30 — 17:15
Staff taxes. Self-employed and freelancers
Daria Barygina, founder at Tourist Bookkeeping

17:15 — 18:00
Managing online agencies and internet-acquiring in tourist agencies
Arthur Privin, Head of Madison Travel tour company and Madison Consult agency

16 March

11:00 - 18:00

Conference Hall F, Pavilion 1


Add to calendar 03/16/2022 11:00 03/16/2022 18:00 Effective Marketing and Sales Course

Key topics:

  • Development of an efficient marketing strategy in a travel agency
  • How to choose promotion channels and assess their performance
  • Specifics of tour promotion in social media. New and traditional channels
  • Content plan to promote a travel agency in social media
  • Promotion of tours on Instagram 
  • Specifics of collaboration with bloggers
  • Messengers as a promotion tool for tourism services 
  • Mailings and chat bots in VK and Facebook

Co-organizer: 
 

Event programme

11:00 - 11:15
Indroduction
Yelena Belousova, Travel Marketing professional, travel-marketing.ru, Supevisor of Effective Marketing Course in MITT Academy

11:15 - 12:00
Tourism marketing trends: a 2022 overview
Alyona Bogatova, head of content and marketing at TUI Russia & CIS

12:00 - 12:45
Managing a client base. Creating a database and attracting new customers
Dmitry Potapov, founder of TurMarketing.ru

12:45 - 13:00
Break

13:00 - 13:45
Personal brand or How to stand out from competitors
Diana Ferdman, CEO at Belmare

13:45 - 14:30
How to post on social media to turn subscribers into tourists
Anastasia Skomorokhova, tourism marketologist, Tourism SMM founder

14:30 - 14:45
Break

14:45 - 15:30
Selling on Instagram
Maria Olovyannikova, tour agency owner, bloger

15:30 - 16:15
Targeted advertisement cases for tourism: problems and solutions
Armen Kalajian, SMM and PR specialist

16:15 - 16:30
Break

16:30 - 17:15
Selling in texting
Olga Golik and Yulia Remneva, Tour.Profi blog founders

17:15 - 18:00
How to work with objections and sell easily
Yelena Solzhenikina, sales expert
Conference Hall F, Pavilion 1 Europe/Moscow

MITT ACADEMY

Effective Marketing and Sales Course

Key topics:

  • Development of an efficient marketing strategy in a travel agency
  • How to choose promotion channels and assess their performance
  • Specifics of tour promotion in social media. New and traditional channels
  • Content plan to promote a travel agency in social media
  • Promotion of tours on Instagram 
  • Specifics of collaboration with bloggers
  • Messengers as a promotion tool for tourism services 
  • Mailings and chat bots in VK and Facebook

Co-organizer: 
 

Event programme

11:00 - 11:15
Indroduction
Yelena Belousova, Travel Marketing professional, travel-marketing.ru, Supevisor of Effective Marketing Course in MITT Academy

11:15 - 12:00
Tourism marketing trends: a 2022 overview
Alyona Bogatova, head of content and marketing at TUI Russia & CIS

12:00 - 12:45
Managing a client base. Creating a database and attracting new customers
Dmitry Potapov, founder of TurMarketing.ru

12:45 - 13:00
Break

13:00 - 13:45
Personal brand or How to stand out from competitors
Diana Ferdman, CEO at Belmare

13:45 - 14:30
How to post on social media to turn subscribers into tourists
Anastasia Skomorokhova, tourism marketologist, Tourism SMM founder

14:30 - 14:45
Break

14:45 - 15:30
Selling on Instagram
Maria Olovyannikova, tour agency owner, bloger

15:30 - 16:15
Targeted advertisement cases for tourism: problems and solutions
Armen Kalajian, SMM and PR specialist

16:15 - 16:30
Break

16:30 - 17:15
Selling in texting
Olga Golik and Yulia Remneva, Tour.Profi blog founders

17:15 - 18:00
How to work with objections and sell easily
Yelena Solzhenikina, sales expert

Moderators

Elena Belousova
Marketing Specialist in Travel Industry, travel-marketing.ru, Supevisor of Effective Marketing Course of MITT Academy

17 March

11:00 - 16:00

Conference Hall F, Pavilion 1


Add to calendar 03/17/2022 11:00 03/17/2022 16:00 Online Travel Agency Course from A to Z

Key topics:


• A legal look on online tour agencies
• How to solve problems at online tour agencies using communication and tracking devices
• Online sales scripts
• How to save up on commission using online payments and quick payments system
• Ways and instruments to create a perfect online sales department


Co-host: madison.jpg

Event programme:


11:00 — 11:10

Introduction
Arthur Privin, Head of Madison Travel and Madison Consult Agency, 
Business Coach

11:10 — 11:55
A legal look on online tour agencies
Vadim Pogorelov, Head of legal at Baidorodin and Partners Tourist Business Lawyers, Vice-president and Head of legal committee at PravTourSoyuz

11:55 — 12:40
How to solve problems at online tour agencies using communication and tracking devices
Artyom Zaprudskiy, Head of projects at UIS

12:40 — 12:50
Break

12:50 — 13:35
Topic TBA
Julia Novosad, Head of Baby Travel Club"

13:35 — 14:20
High-conversion online tour sales: scripts that won’t let your tourists go to home agencies
Dmitry Potapov, Founder at TurMarketing.ru

14:20 — 14:30
Break

14:30 — 15:15
How to save up on commission using online payments and quick payments system
Nikolay Nikolayev, Head of projects at LIFE PAY

15:15 — 16:00
2 CRMs per business: too many or too few? Ways and instruments to create a perfect online sales department
Arthur Privin, Head of Madison Travel and Madison Consult Agency

Conference Hall F, Pavilion 1 Europe/Moscow

MITT ACADEMY

Online Travel Agency Course from A to Z

Key topics:


• A legal look on online tour agencies
• How to solve problems at online tour agencies using communication and tracking devices
• Online sales scripts
• How to save up on commission using online payments and quick payments system
• Ways and instruments to create a perfect online sales department


Co-host: madison.jpg

Event programme:


11:00 — 11:10

Introduction
Arthur Privin, Head of Madison Travel and Madison Consult Agency, 
Business Coach

11:10 — 11:55
A legal look on online tour agencies
Vadim Pogorelov, Head of legal at Baidorodin and Partners Tourist Business Lawyers, Vice-president and Head of legal committee at PravTourSoyuz

11:55 — 12:40
How to solve problems at online tour agencies using communication and tracking devices
Artyom Zaprudskiy, Head of projects at UIS

12:40 — 12:50
Break

12:50 — 13:35
Topic TBA
Julia Novosad, Head of Baby Travel Club"

13:35 — 14:20
High-conversion online tour sales: scripts that won’t let your tourists go to home agencies
Dmitry Potapov, Founder at TurMarketing.ru

14:20 — 14:30
Break

14:30 — 15:15
How to save up on commission using online payments and quick payments system
Nikolay Nikolayev, Head of projects at LIFE PAY

15:15 — 16:00
2 CRMs per business: too many or too few? Ways and instruments to create a perfect online sales department
Arthur Privin, Head of Madison Travel and Madison Consult Agency

Moderators

Arthur Privin
Head of Madison Travel Agency, Madison Consult Agency, Business Coach

MITT DIGITAL conference on IT in travel

About the event:

MITT Digital is a conference about internet technologies for tourism sector that takes place on MITT, the largest tourism exhibition in Russia and CIS. MITT Digital programme includes talks by leading international and Russian experts about online travel sector, current trends, new opportunities for business, and future or tourist business.

Main topics of the conference:

  • Tourism market recovery analytics and forecasts
  • ​Travel business adaptation to the new reality
  • Promising aggregators and booking services for travel business
  • New additional services and tourism products
  • Technologies and products of start-ups for travel agencies and tour operators
  • Tools for online acquisition of customers

Target audience:

  • Tour operators and travel agents

  • Online travel agencies

  • IT solution suppliers and startups

Free entrance

Co-organizers:

  
Partners: 600х600_Монтажная-область-1-копия-7.pngb2b_black.png

15 March

11:00 - 13:00

Analytics and forecasts for restoring tourist market

15 March

11:00 - 11:20

Conference Hall F, Pavilion 1


Add to calendar 03/15/2022 11:00 03/15/2022 11:20 Travel Rewired: How Technology is Changing the Face of the Industry? Conference Hall F, Pavilion 1 Europe/Moscow

MITT Digital

Travel Rewired: How Technology is Changing the Face of the Industry?

Speakers

Liliya Vladykina
senior analyst , Euromonitor International

Explore

15 March

11:20 - 11:40

Conference Hall F, Pavilion 1


Add to calendar 03/15/2022 11:20 03/15/2022 11:40 Passenger transport market review and industry trends for 2022 Conference Hall F, Pavilion 1 Europe/Moscow

MITT Digital

Passenger transport market review and industry trends for 2022

Speakers

Oksana Danilova
Head of the Commercial Department of TKP

Explore

15 March

12:00 - 13:00

Conference Hall F, Pavilion 1


Add to calendar 03/15/2022 12:00 03/15/2022 13:00 Round table "Tourism market firsthand. What to expect and what to do in business tourism in 2022" Conference Hall F, Pavilion 1 Europe/Moscow

MITT Digital

Round table "Tourism market firsthand. What to expect and what to do in business tourism in 2022"

Moderators

Leonid Pustov
Co-Founder of Travel Startups Community, Committee for Digitalisation of Russian Union of Travel Industry

Speakers

Daria Kochetkova
Director of B2B.Ostrovok
Evgeni Danilovich
General Director, Sletat.ru
Valentin Miklyaev
CEO and Founder of Bnovo

Explore

15 March

13:30 - 13:50

Conference Hall F, Pavilion 1


Add to calendar 03/15/2022 13:30 03/15/2022 13:50 Key trends in hospitality Conference Hall F, Pavilion 1 Europe/Moscow

MITT Digital

Key trends in hospitality

Speakers

Evgeny Khokhlunov
Deputy Director for GR, Yandex

Explore

15 March

13:50 - 14:10

Conference Hall F, Pavilion 1


Add to calendar 03/15/2022 13:50 03/15/2022 14:10 Unconventional excursions driving tourism up in 2022 Conference Hall F, Pavilion 1 Europe/Moscow

MITT Digital

Unconventional excursions driving tourism up in 2022

Speakers

Explore

15 March

14:10 - 15:30

Technologies for tour agencies and tour operators

15 March

14:10 - 14:30

Conference Hall F, Pavilion 1


Add to calendar 03/15/2022 14:10 03/15/2022 14:30 WFH travel: a review of tools for effective work in the new normal Conference Hall F, Pavilion 1 Europe/Moscow

MITT Digital

WFH travel: a review of tools for effective work in the new normal

Speakers

Daria Kochetkova
Director of B2B.Ostrovok

Explore

15 March

14:30 - 15:30

Conference Hall F, Pavilion 1


Add to calendar 03/15/2022 14:30 03/15/2022 15:30 Round table "Exchanging experience in using technologies for the development of online sales between tour agencies and tour operators" Conference Hall F, Pavilion 1 Europe/Moscow

MITT Digital

Round table "Exchanging experience in using technologies for the development of online sales between tour agencies and tour operators"

Speakers

Vladimir Rubtsov
head of commerce , TUI Russia

Explore

15 March

15:45 - 16:40

Technologies for hoteliers

15 March

15:45 - 16:05

Conference Hall F, Pavilion 1


Add to calendar 03/15/2022 15:45 03/15/2022 16:05 Amadeus Hotels ecosystem: from managing suite pool to distribution Conference Hall F, Pavilion 1 Europe/Moscow

MITT Digital

Amadeus Hotels ecosystem: from managing suite pool to distribution

Speakers

Explore

15 March

16:05 - 16:25

Conference Hall F, Pavilion 1


Add to calendar 03/15/2022 16:05 03/15/2022 16:25 Tools to increase online sales Conference Hall F, Pavilion 1 Europe/Moscow

MITT Digital

Tools to increase online sales

Moderators

Valentin Miklyaev
CEO and Founder of Bnovo

15 March

16:25 - 16:40

Conference Hall F, Pavilion 1


Add to calendar 03/15/2022 16:25 03/15/2022 16:40 B2B and B2C Hotel promotion strategy: analytics and recommendations by Emerging Travel Group Conference Hall F, Pavilion 1 Europe/Moscow

MITT Digital

B2B and B2C Hotel promotion strategy: analytics and recommendations by Emerging Travel Group

Speakers

Arina Aktemirova
head of hotel liaison , Emerging Travel Group

Explore

Partnership events

15 March

13:00 - 14:00

Conference Hall C, Pavilion 1


Add to calendar 03/15/2022 13:00 03/15/2022 14:00 Presentation on health tourism in Russia: destroying stereotypes and laying the ground for the health of the nation. Express diagnostics of spine health via evaluating the way patients walk Speakers — Lago Nacki health center professionals: 
Ruslan SIbagatullin, medicine director, head physician
Yelena Belousova, head of corporate affairs
Anton Chalenko, head kinesiotherapist
 
Conference Hall C, Pavilion 1 Europe/Moscow

Partnership events

Presentation on health tourism in Russia: destroying stereotypes and laying the ground for the health of the nation. Express diagnostics of spine health via evaluating the way patients walk

Speakers — Lago Nacki health center professionals: 
Ruslan SIbagatullin, medicine director, head physician
Yelena Belousova, head of corporate affairs
Anton Chalenko, head kinesiotherapist
 

16 March

13:15 - 14:15

Conference Hall F, Pavilion 1


Add to calendar 03/16/2022 13:15 03/16/2022 14:15 Natural selection: the future of hotel sales - A hotelier meeting Conference Hall F, Pavilion 1 Europe/Moscow

Partnership events

Natural selection: the future of hotel sales - A hotelier meeting

15 March

13:30 - 14:30

Conference Hall D, Pavilion 1


Add to calendar 03/15/2022 13:30 03/15/2022 14:30 MICE agents session Key topics: 
  • Personell issues 
  • Education 
  • Personal proactivity 
  • Regional mentality 
  • How to present a region 
  • Meetings with clients 
  • Finding contact with clients 
  • Mistakes in e-mail advertising
Conference Hall D, Pavilion 1 Europe/Moscow

Partnership events

MICE agents session

Key topics: 
  • Personell issues 
  • Education 
  • Personal proactivity 
  • Regional mentality 
  • How to present a region 
  • Meetings with clients 
  • Finding contact with clients 
  • Mistakes in e-mail advertising

Speakers

Ekaterina Gavrilova
Business travel and MICE event expert
Gayane Kocharian
Head of procurement at MTS. Co-founder at MICE kitchen professional community
Tatiana Parakhina
начальник отдела организации деловых поездок, Банк Открытие
Yekaterina Darvin
Head of Event management at Boehringer Ingelheim

Explore

16 March

14:15 - 15:15

Conference Hall F, Pavilion 1


Add to calendar 03/16/2022 14:15 03/16/2022 15:15 "MixVel - Travel aggregator for agencies made by Sirena Travel More innovative decision for businesses!" Conference Hall F, Pavilion 1 Europe/Moscow

Partnership events

"MixVel - Travel aggregator for agencies made by Sirena Travel More innovative decision for businesses!"

15 March

15:00 - 16:00

Conference Hall D, Pavilion 1


Add to calendar 03/15/2022 15:00 03/15/2022 16:00 Forum for hospitality "Revenue increasing technologies for hospitality" Conference Hall D, Pavilion 1 Europe/Moscow

Partnership events

Forum for hospitality "Revenue increasing technologies for hospitality"

March 16, 2022

Travel Lecture Hall DIVERSIFICATION OF BUSINESS AND DEVELOPMENT OF NEW TOURIST DIRECTIONS IN TRAVEL COMPANIES

About the event:

A series of overview seminars on the most relevant foreign and Russian tourist destinations: hotel facilities, transport, excursion programs, attractions, restrictions due to covid-19, sales specifics etc.

Target audience:

  • Tour operators and travel agencies

Participation: free for exhibition visitors 

16 March

11:00 - 18:00

Conference Hall G, Pavilion 1


Add to calendar 03/16/2022 11:00 03/16/2022 18:00 Event Programme
Russian destinations
11.00 — 11.30
Baikal
Anastasiya Babiy, Agencies liaison manager at Baikalika tour operator

11.30 — 12.00
Crimea you’ve never been to
Yelena Yurchenko, Head of Crimea Tourism Center

12.00 — 12.30
Altai — tourism opportunities and commercial potential for companies offering tours
Yelizaveta Bordykova, CEO at LB Tour

12.30 — 13.00
Karelia and tourist business in 2022: new projects and itineraries
Roman Tsvetkov, CEO at ScanTour
 
    IT solutions for travel industry
13.15 — 14.15
Natural selection: the future of hotel sales — A hotelier meeting

14.15 — 15.15
MixVel — Travel aggregator for agencies made by Sirena Travel
More innovative decision for businesses!

 
International destinations

15.30 — 16.00
Middle East
Dmitry Arutyunov, CEO at ART-TOUR

16.00 — 16.30
Southeast Asia
Anna Cherepova, Deputy Director at Ambotis Holiday Russia

16.30 — 17:00
Maldives are expensive! How to optimize your budget for a trip to one of the most high-class in-demand destinations
Ilona Magirovskaya, expert on Indian Ocean islands and the Middle East

17.00 — 17.30
Unknown Carribeans in the pandemic
Galina Bolshakova, Head of Department at Kvinta tour
Conference Hall G, Pavilion 1 Europe/Moscow

Travel Lecture Hall

Event Programme

Russian destinations
11.00 — 11.30
Baikal
Anastasiya Babiy, Agencies liaison manager at Baikalika tour operator

11.30 — 12.00
Crimea you’ve never been to
Yelena Yurchenko, Head of Crimea Tourism Center

12.00 — 12.30
Altai — tourism opportunities and commercial potential for companies offering tours
Yelizaveta Bordykova, CEO at LB Tour

12.30 — 13.00
Karelia and tourist business in 2022: new projects and itineraries
Roman Tsvetkov, CEO at ScanTour
 
    IT solutions for travel industry
13.15 — 14.15
Natural selection: the future of hotel sales — A hotelier meeting

14.15 — 15.15
MixVel — Travel aggregator for agencies made by Sirena Travel
More innovative decision for businesses!

 
International destinations

15.30 — 16.00
Middle East
Dmitry Arutyunov, CEO at ART-TOUR

16.00 — 16.30
Southeast Asia
Anna Cherepova, Deputy Director at Ambotis Holiday Russia

16.30 — 17:00
Maldives are expensive! How to optimize your budget for a trip to one of the most high-class in-demand destinations
Ilona Magirovskaya, expert on Indian Ocean islands and the Middle East

17.00 — 17.30
Unknown Carribeans in the pandemic
Galina Bolshakova, Head of Department at Kvinta tour

Forum of Travel Industry Leaders

About the event:

Forum of Travel Industry Leaders is the central event of the MITT business program. The 3-day forum is a place where  travel companies and hotels executives, as well as government officials meet and discuss strategic issues of the industry's development.

Target audience:

  • Tour operators and travel agencies
  • Hotels
  • Federal and regional travel administrations
  • Foreign tourism administrations and National Tourism Organisations 

Participation: free for exhibition visitors 

15 March

11:00 - 12:00

Main arena


Add to calendar 03/15/2022 11:00 03/15/2022 12:00 Analytical session RUSSIAN TOURIST 2022

About the event:

A modern Russian tourist is the focus of this session. How has the social and economic profile of Russian travellers changed? How has the pandemic affected the preferences of modern tourists? Which travel destinations and products are in greatest demand right now? How much are Russian tourists willing to spend on vacation? Leading industry analysts will provide answers to these and many other questions.

Event programme 

11:00 — 11:20
Preferences of Russian tourists as consumers
Lyudmila Novichenkova, Marketing and communication director at Ipsos research company

11:20 — 11:40
Dynamics of Russian travel habits
Irina Kurgeyeva, Destinations marketing manager at Aviasales

11:40 — 12:00
Big data in tourism
Maxim Chachin, SberAnalytics
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Analytical session RUSSIAN TOURIST 2022

About the event:

A modern Russian tourist is the focus of this session. How has the social and economic profile of Russian travellers changed? How has the pandemic affected the preferences of modern tourists? Which travel destinations and products are in greatest demand right now? How much are Russian tourists willing to spend on vacation? Leading industry analysts will provide answers to these and many other questions.

Event programme 

11:00 — 11:20
Preferences of Russian tourists as consumers
Lyudmila Novichenkova, Marketing and communication director at Ipsos research company

11:20 — 11:40
Dynamics of Russian travel habits
Irina Kurgeyeva, Destinations marketing manager at Aviasales

11:40 — 12:00
Big data in tourism
Maxim Chachin, SberAnalytics

Moderators

Denis Terekhov
TV show host and creator , MIR, MIR24 TV channels

15 March

12:15 - 13:15

Main arena


Add to calendar 03/15/2022 12:15 03/15/2022 13:15 OPENING CEREMONY OF MITT 2022 Main arena Europe/Moscow

Forum of Travel Industry Leaders

OPENING CEREMONY OF MITT 2022

15 March

13:45 - 15:45

Main arena


Add to calendar 03/15/2022 13:45 03/15/2022 15:45 Plenary session INTERNATIONAL TOURISM. WHAT TO EXPECT IN THE COMING YEAR?

About the event:

During the plenary session leading industry experts (representatives of tour operators, national tourism offices, professional associations and independent analysts) will outline key trends of the international tourism transformation and present forecasts for the development of key foreign tourism destinations and the opening of new ones.

 

Event programme 

13.45 — 14.15
International tourism. Market and development prospects overview
Sandra Carvão, Chief of Tourism Market Intelligence and Competitiveness at the World Tourism Organization (UNWTO)
  
14.15 — 14.45 
Foreign tourism market overview. Trends and prospects
Sergey Shpilko, Russian Tourism Industry Union Honorable President
Dmitry Gorin, Russian Tourism Industry Union Vice-President

14.45 — 15.00
Air travel market trends
Vladimir Proskurin, head of passenger transfer programmes at IATA

15.00 — 15.15
Mass foreign tourism destinations in 2022
Viktor Topolkarayev, CEO at Intourist NTC

15.15 — 15.30
Current state of affairs in luxury travel and 2022 development forecast 
Artur Muradyan, CEO at Space Travel

15.30 — 15.45
Trends in medical and health tourism
Yevgeniy Chernyshov, Head of Medical tourism committee of Russian Travel Industry Union, President of Association of medical tourism and export of medical services
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Plenary session INTERNATIONAL TOURISM. WHAT TO EXPECT IN THE COMING YEAR?

About the event:

During the plenary session leading industry experts (representatives of tour operators, national tourism offices, professional associations and independent analysts) will outline key trends of the international tourism transformation and present forecasts for the development of key foreign tourism destinations and the opening of new ones.

 

Event programme 

13.45 — 14.15
International tourism. Market and development prospects overview
Sandra Carvão, Chief of Tourism Market Intelligence and Competitiveness at the World Tourism Organization (UNWTO)
  
14.15 — 14.45 
Foreign tourism market overview. Trends and prospects
Sergey Shpilko, Russian Tourism Industry Union Honorable President
Dmitry Gorin, Russian Tourism Industry Union Vice-President

14.45 — 15.00
Air travel market trends
Vladimir Proskurin, head of passenger transfer programmes at IATA

15.00 — 15.15
Mass foreign tourism destinations in 2022
Viktor Topolkarayev, CEO at Intourist NTC

15.15 — 15.30
Current state of affairs in luxury travel and 2022 development forecast 
Artur Muradyan, CEO at Space Travel

15.30 — 15.45
Trends in medical and health tourism
Yevgeniy Chernyshov, Head of Medical tourism committee of Russian Travel Industry Union, President of Association of medical tourism and export of medical services

Moderators

Sergey Shpilko
Honor President of Russian Union of Tourism Industry

15 March

16:00 - 18:00

Main arena


Add to calendar 03/15/2022 16:00 03/15/2022 18:00 Plenary session FOCUS ON RUSSIA. STRATEGY AND TACTICS OF DOMESTIC TOURISM DEVELOPMENT

About the event:

During the plenary session representatives of regional tourism administrations and key experts will discuss the best practices for regional tourism development, and forecasts for the development of domestic tourism for 2022. 

 

Event programme 

16.00 — 17.00
New trends in domestic tourism
Expert lineup TBA

17.00 — 18.00
National tourist routes and landmark tourist projects
Expert lineup TBA
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Plenary session FOCUS ON RUSSIA. STRATEGY AND TACTICS OF DOMESTIC TOURISM DEVELOPMENT

About the event:

During the plenary session representatives of regional tourism administrations and key experts will discuss the best practices for regional tourism development, and forecasts for the development of domestic tourism for 2022. 

 

Event programme 

16.00 — 17.00
New trends in domestic tourism
Expert lineup TBA

17.00 — 18.00
National tourist routes and landmark tourist projects
Expert lineup TBA

Moderators

Maya Lomidze
Executive Director, Association of Tour Operators of Russia

16 March

11:00 - 12:45

Main arena


Add to calendar 03/16/2022 11:00 03/16/2022 12:45 Visionary session TRAVEL BUSINESS IN RUSSIA. PANDEMIC RESULTS AND A LOOK INTO THE FUTURE

About the event:

Leading Russian experts will provide a professional and unbiased view on the development of the tourism industry in the Russian Federation. During open dialogue with leaders of travel companies and independent experts we will assess the impact of the pandemic on the travel market, try to outline new scenarios for the development of the industry in the country and develop practical recommendations and an action strategy for the professional community.

Co-organizers: 

Experts:
Anna Podgornaya,
CEO at Pegas Touristic
Dmitry Shevchenko, CEO at ICS Travel Group
Dmitry Malyutin, CEO at Level.Travel
Roman Yeremyan, director at Center of Strategic Analysis and Tourism and Hospitality Union Research
Alexei Kozhevnikov, vice-prezident at Opora Rossii, head of tourism and hospitality committee

Main arena Europe/Moscow

Forum of Travel Industry Leaders

Visionary session TRAVEL BUSINESS IN RUSSIA. PANDEMIC RESULTS AND A LOOK INTO THE FUTURE

About the event:

Leading Russian experts will provide a professional and unbiased view on the development of the tourism industry in the Russian Federation. During open dialogue with leaders of travel companies and independent experts we will assess the impact of the pandemic on the travel market, try to outline new scenarios for the development of the industry in the country and develop practical recommendations and an action strategy for the professional community.

Co-organizers: 

Experts:
Anna Podgornaya,
CEO at Pegas Touristic
Dmitry Shevchenko, CEO at ICS Travel Group
Dmitry Malyutin, CEO at Level.Travel
Roman Yeremyan, director at Center of Strategic Analysis and Tourism and Hospitality Union Research
Alexei Kozhevnikov, vice-prezident at Opora Rossii, head of tourism and hospitality committee

Moderators

Tatiana Dmitrova
Head of Banko Media Holding, Founder and Head of Tourdom.ru Portal, Author of Good to Meet You Video Blog

Speakers

Dmitri Malyutin
CEO of Level.Travel

Explore

16 March

13:15 - 15:45

Main arena


Add to calendar 03/16/2022 13:15 03/16/2022 15:45 Conference TOURISM AND LAW

About the event:

The conference is focused on key issues of legislative support for the development of the tourism industry, which are relevant both at the state level and in the work of market players.

Key topics:

  • State regulation of the travel industry in the Russian Federation. Key changes in the tourism legislation. What to expect in the coming year?
  • Problems of relations between tour operators and travel agents through the prism of law. Lessons from 2021. Prospects for 2022

Co-organizers:      

Event programme 

13.00 — 14.15
State regulation of tourism in Russia. Key legislative changes. What’s in stock for the next year?
Experts TBA

14.15 — 15.30
A legal perspective on tour operators and travel agencies relations. Lessons of 2021. Prospects for 2022.

Conceptual legislative changes in tourism
Georgiy Mokhov, Head of Russian Tourism Industry Union legal committee, founder and CEO at „Persona Grata“ legal agency

Lack of equal partnership and rights parity between tour operator and tour agent as parties to agent contract
Yekaterina Golubeva, head of Legal department at Baby Travel Club tour agency network, practicing lawyer, RTIU legal comittee member

Using CRM in tour companies: facilitating paperwork and legal practice
Denis Polyakov, head of Respect legal company, RTIU legal committee member

Legal changes in overseeing tour agencies, booking centres and subagents after introducing Tour agent registry in January 2022 
Igor Kositcyn, practicing lawyer, expert at RTIU legal committee

Online tour agency: operational safety and risks
Svetlana Merzhvinskaya, councilor at executive direction of RTIU Northwestern office, expert al RTIU legal committee
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Conference TOURISM AND LAW

About the event:

The conference is focused on key issues of legislative support for the development of the tourism industry, which are relevant both at the state level and in the work of market players.

Key topics:

  • State regulation of the travel industry in the Russian Federation. Key changes in the tourism legislation. What to expect in the coming year?
  • Problems of relations between tour operators and travel agents through the prism of law. Lessons from 2021. Prospects for 2022

Co-organizers:      

Event programme 

13.00 — 14.15
State regulation of tourism in Russia. Key legislative changes. What’s in stock for the next year?
Experts TBA

14.15 — 15.30
A legal perspective on tour operators and travel agencies relations. Lessons of 2021. Prospects for 2022.

Conceptual legislative changes in tourism
Georgiy Mokhov, Head of Russian Tourism Industry Union legal committee, founder and CEO at „Persona Grata“ legal agency

Lack of equal partnership and rights parity between tour operator and tour agent as parties to agent contract
Yekaterina Golubeva, head of Legal department at Baby Travel Club tour agency network, practicing lawyer, RTIU legal comittee member

Using CRM in tour companies: facilitating paperwork and legal practice
Denis Polyakov, head of Respect legal company, RTIU legal committee member

Legal changes in overseeing tour agencies, booking centres and subagents after introducing Tour agent registry in January 2022 
Igor Kositcyn, practicing lawyer, expert at RTIU legal committee

Online tour agency: operational safety and risks
Svetlana Merzhvinskaya, councilor at executive direction of RTIU Northwestern office, expert al RTIU legal committee

Moderators

Georgy Mokhov
Head of the Legal Affairs Committee of the Russian Union of Travel Industry, Founder and CEO of Persona Grata Legal Agency

16 March

15:55 - 18:00

Main arena


Add to calendar 03/16/2022 15:55 03/16/2022 18:00 Practical conference "REDISCOVERING RUSSIA. FORMATION, PROMOTION, SALES OF RUSSIAN TOURIST PRODUCT"

About the event

During the conference domestic tourism experts will tell the audience which destinations are of interest to a modern tourist in the Russian market, what set of services is in demand, how to present a product so that it is interesting to consumers, how to organize  promotion and sale of regional tourist products.

Event programme 

16.00 — 16.20
Domestic tourism: Tour operators offers and sales
Sergey Romashkin, CEO at Delphin TO

16.20 — 16.40
Topic TBA
Speaker TBA

16.40 — 17.00
Creating regional product in current landscape
Yulia Grigoryeva, Executive Director at RussiaDiscovery

17.00 — 17.20
Tour operators: making a profit in digital era
Arkadiy Rootman, CEO at Atom-C

17.20 — 17.40
Tourism product: from an idea to implementation. Case study: developing a tour to Arctic Urals
Sergey Pishchulov, Tutu.ru travellers community founder

17.40 — 18.00
Car tourism via Fly&Drive system. Challenges and prospects
Alyona Dudashvili, head of Drive to Russia - car tours around Russia for foreigners, Russians and CIS citizens
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Practical conference "REDISCOVERING RUSSIA. FORMATION, PROMOTION, SALES OF RUSSIAN TOURIST PRODUCT"

About the event

During the conference domestic tourism experts will tell the audience which destinations are of interest to a modern tourist in the Russian market, what set of services is in demand, how to present a product so that it is interesting to consumers, how to organize  promotion and sale of regional tourist products.

Event programme 

16.00 — 16.20
Domestic tourism: Tour operators offers and sales
Sergey Romashkin, CEO at Delphin TO

16.20 — 16.40
Topic TBA
Speaker TBA

16.40 — 17.00
Creating regional product in current landscape
Yulia Grigoryeva, Executive Director at RussiaDiscovery

17.00 — 17.20
Tour operators: making a profit in digital era
Arkadiy Rootman, CEO at Atom-C

17.20 — 17.40
Tourism product: from an idea to implementation. Case study: developing a tour to Arctic Urals
Sergey Pishchulov, Tutu.ru travellers community founder

17.40 — 18.00
Car tourism via Fly&Drive system. Challenges and prospects
Alyona Dudashvili, head of Drive to Russia - car tours around Russia for foreigners, Russians and CIS citizens

Moderators

Alexey Volkov
Vice President, Executive Director of the National Alliance of the Hospitality Industry (OSIG)

17 March

11:00 - 11:45

Main arena


Add to calendar 03/17/2022 11:00 03/17/2022 11:45 MITT 2022 AWARDS CEREMONY Main arena Europe/Moscow

Forum of Travel Industry Leaders

MITT 2022 AWARDS CEREMONY

17 March

12:00 - 16:00

Main arena


Add to calendar 03/17/2022 12:00 03/17/2022 16:00 Final of the 2nd Contest of Startups MITT TRAVEL START

About the event:

Scalable, innovative and investment-attractive projects will be invited to participate in the face-to-face stage of the competition. Contestants will be able to present their projects to potential investors, as well as have the opportunity to win a prize from competition and MITT exhibition partners, which will help the startup reach a new level of development. The jury includes fund investors, representatives of reputable industry associations, government bodies and large corporations.

Apply at event page>>>

Stay updated with us on facebook>>>

 

Event programme

12:30 — 13:00
Tech startup market review

13:00 — 13:15
Chairperson welcome speech:
Alexey Mousakin, Chair of Infrastucture projects committee, partner at Crownwell Hospitality Group

13:15 — 13:30
Startup 1 presentation

13:30 — 13:45
Startup 2 presentation

13:45 — 14:00
Startup 3 presentation

14:00 — 14:15
Startup 4 presentation

14:15 — 14:30
Startup 5 presentation

14:30 — 14:45
Startup 5 presentation

14:45 — 15:00
Startup 7 presentation

15:00 — 15:15
Startup 8 presentation

15:15 — 16:00
Contest Award Ceremony
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Final of the 2nd Contest of Startups MITT TRAVEL START

About the event:

Scalable, innovative and investment-attractive projects will be invited to participate in the face-to-face stage of the competition. Contestants will be able to present their projects to potential investors, as well as have the opportunity to win a prize from competition and MITT exhibition partners, which will help the startup reach a new level of development. The jury includes fund investors, representatives of reputable industry associations, government bodies and large corporations.

Apply at event page>>>

Stay updated with us on facebook>>>

 

Event programme

12:30 — 13:00
Tech startup market review

13:00 — 13:15
Chairperson welcome speech:
Alexey Mousakin, Chair of Infrastucture projects committee, partner at Crownwell Hospitality Group

13:15 — 13:30
Startup 1 presentation

13:30 — 13:45
Startup 2 presentation

13:45 — 14:00
Startup 3 presentation

14:00 — 14:15
Startup 4 presentation

14:15 — 14:30
Startup 5 presentation

14:30 — 14:45
Startup 5 presentation

14:45 — 15:00
Startup 7 presentation

15:00 — 15:15
Startup 8 presentation

15:15 — 16:00
Contest Award Ceremony

Moderators

Alexey Musakin
Vice President of the Russian State Administration, board member of the RUTI, Co-Head of the Committee for Infrastructure Projects, Managing Partner of the Crownwell Hospitality Group

MITT Academy

About the event:

MITT Academy is a free educational programme for representatives of travel agencies and other interested specialists. The daily series of educational seminars will consist of various topical units on major travel firm activities split into three educational tracks: "Managing a Travel Company", "Efficient Marketing and Sales", "Online Travel Agency from A to Z". Among speakers are practicing specialists and renowned business coaches.

Target audience:

  • Travel agencies
  • All the interested specialists

Language: Russian

Free entrance

15 March

11:00 - 18:00

Conference Hall F, Pavilion 1


Add to calendar 03/15/2022 11:00 03/15/2022 18:00 Managing a Travel Company Course

Key topics:

• Legal issues of a travel agency activities
• Travel insurance trends
• Accounting and taxes in a travel agency
• Online cash registers at a travel agency
• Improving personal efficiency of tourist company executives
• Improving human resources management efficiency
• Crisis mentality and client management
• Communication between tour operators and travel agencies

 


Event programme

11:00 — 11:15
Chairperson welcome speech
Maxim Pashkov, Head expert at Travel Presidium B2B community
    
Legal issues and insurance

11:15 — 12:00
Contracts. Relevant changes and recommendations
Vadim Pogorelov, Head of legal at Baidorodin and Partners Tourist Business Lawyers, Vice-president and Head of legal committee at PravTourSoyuz

12:00 — 12:45
Travel agent legal security in «tourist — travel agent — tour operator» legal dynamics
Maria Chapikovskaya, Head of legal department at «Rozovy Slon» tour agency chain, lawyer at Tour Agency Alliance

12:45 — 13:30
Nuances of tourist insurance and insurance payments
Yulia Alcheyeva, Deputy Director at ERV
 
    Running a tourist agency

13:30 — 14:15
Personal efficiency for a tour company chief: how to build up a successful work system. Lifehacks and secrets from a sucessful tour agent
Svetlana Oboyanskaya, owner at OSA Tour company in Berezniki

14:15 — 15:00
Creating and managing a sales department in online tour agency
Julia Novosad, Head of Baby Travel Club

15:00 — 15:45
Increasing staff efficiency for tour companies through client service assessment system
Anna Gerasimova, independent HR expert
 
    Accounting and finance in tourist agency

15:45 — 16:30
Organizing accounting at travel agencies
Svetlana Pokrovskaya, CEO at Sistema Turbiznesa

16:30 — 17:15
Staff taxes. Self-employed and freelancers
Daria Barygina, founder at Tourist Bookkeeping

17:15 — 18:00
Managing online agencies and internet-acquiring in tourist agencies
Arthur Privin, Head of Madison Travel tour company and Madison Consult agency
Conference Hall F, Pavilion 1 Europe/Moscow

MITT ACADEMY

Managing a Travel Company Course

Key topics:

• Legal issues of a travel agency activities
• Travel insurance trends
• Accounting and taxes in a travel agency
• Online cash registers at a travel agency
• Improving personal efficiency of tourist company executives
• Improving human resources management efficiency
• Crisis mentality and client management
• Communication between tour operators and travel agencies

 


Event programme

11:00 — 11:15
Chairperson welcome speech
Maxim Pashkov, Head expert at Travel Presidium B2B community
    
Legal issues and insurance

11:15 — 12:00
Contracts. Relevant changes and recommendations
Vadim Pogorelov, Head of legal at Baidorodin and Partners Tourist Business Lawyers, Vice-president and Head of legal committee at PravTourSoyuz

12:00 — 12:45
Travel agent legal security in «tourist — travel agent — tour operator» legal dynamics
Maria Chapikovskaya, Head of legal department at «Rozovy Slon» tour agency chain, lawyer at Tour Agency Alliance

12:45 — 13:30
Nuances of tourist insurance and insurance payments
Yulia Alcheyeva, Deputy Director at ERV
 
    Running a tourist agency

13:30 — 14:15
Personal efficiency for a tour company chief: how to build up a successful work system. Lifehacks and secrets from a sucessful tour agent
Svetlana Oboyanskaya, owner at OSA Tour company in Berezniki

14:15 — 15:00
Creating and managing a sales department in online tour agency
Julia Novosad, Head of Baby Travel Club

15:00 — 15:45
Increasing staff efficiency for tour companies through client service assessment system
Anna Gerasimova, independent HR expert
 
    Accounting and finance in tourist agency

15:45 — 16:30
Organizing accounting at travel agencies
Svetlana Pokrovskaya, CEO at Sistema Turbiznesa

16:30 — 17:15
Staff taxes. Self-employed and freelancers
Daria Barygina, founder at Tourist Bookkeeping

17:15 — 18:00
Managing online agencies and internet-acquiring in tourist agencies
Arthur Privin, Head of Madison Travel tour company and Madison Consult agency

16 March

11:00 - 18:00

Conference Hall F, Pavilion 1


Add to calendar 03/16/2022 11:00 03/16/2022 18:00 Effective Marketing and Sales Course

Key topics:

  • Development of an efficient marketing strategy in a travel agency
  • How to choose promotion channels and assess their performance
  • Specifics of tour promotion in social media. New and traditional channels
  • Content plan to promote a travel agency in social media
  • Promotion of tours on Instagram 
  • Specifics of collaboration with bloggers
  • Messengers as a promotion tool for tourism services 
  • Mailings and chat bots in VK and Facebook

Co-organizer: 
 

Event programme

11:00 - 11:15
Indroduction
Yelena Belousova, Travel Marketing professional, travel-marketing.ru, Supevisor of Effective Marketing Course in MITT Academy

11:15 - 12:00
Tourism marketing trends: a 2022 overview
Alyona Bogatova, head of content and marketing at TUI Russia & CIS

12:00 - 12:45
Managing a client base. Creating a database and attracting new customers
Dmitry Potapov, founder of TurMarketing.ru

12:45 - 13:00
Break

13:00 - 13:45
Personal brand or How to stand out from competitors
Diana Ferdman, CEO at Belmare

13:45 - 14:30
How to post on social media to turn subscribers into tourists
Anastasia Skomorokhova, tourism marketologist, Tourism SMM founder

14:30 - 14:45
Break

14:45 - 15:30
Selling on Instagram
Maria Olovyannikova, tour agency owner, bloger

15:30 - 16:15
Targeted advertisement cases for tourism: problems and solutions
Armen Kalajian, SMM and PR specialist

16:15 - 16:30
Break

16:30 - 17:15
Selling in texting
Olga Golik and Yulia Remneva, Tour.Profi blog founders

17:15 - 18:00
How to work with objections and sell easily
Yelena Solzhenikina, sales expert
Conference Hall F, Pavilion 1 Europe/Moscow

MITT ACADEMY

Effective Marketing and Sales Course

Key topics:

  • Development of an efficient marketing strategy in a travel agency
  • How to choose promotion channels and assess their performance
  • Specifics of tour promotion in social media. New and traditional channels
  • Content plan to promote a travel agency in social media
  • Promotion of tours on Instagram 
  • Specifics of collaboration with bloggers
  • Messengers as a promotion tool for tourism services 
  • Mailings and chat bots in VK and Facebook

Co-organizer: 
 

Event programme

11:00 - 11:15
Indroduction
Yelena Belousova, Travel Marketing professional, travel-marketing.ru, Supevisor of Effective Marketing Course in MITT Academy

11:15 - 12:00
Tourism marketing trends: a 2022 overview
Alyona Bogatova, head of content and marketing at TUI Russia & CIS

12:00 - 12:45
Managing a client base. Creating a database and attracting new customers
Dmitry Potapov, founder of TurMarketing.ru

12:45 - 13:00
Break

13:00 - 13:45
Personal brand or How to stand out from competitors
Diana Ferdman, CEO at Belmare

13:45 - 14:30
How to post on social media to turn subscribers into tourists
Anastasia Skomorokhova, tourism marketologist, Tourism SMM founder

14:30 - 14:45
Break

14:45 - 15:30
Selling on Instagram
Maria Olovyannikova, tour agency owner, bloger

15:30 - 16:15
Targeted advertisement cases for tourism: problems and solutions
Armen Kalajian, SMM and PR specialist

16:15 - 16:30
Break

16:30 - 17:15
Selling in texting
Olga Golik and Yulia Remneva, Tour.Profi blog founders

17:15 - 18:00
How to work with objections and sell easily
Yelena Solzhenikina, sales expert

Moderators

Elena Belousova
Marketing Specialist in Travel Industry, travel-marketing.ru, Supevisor of Effective Marketing Course of MITT Academy

17 March

11:00 - 16:00

Conference Hall F, Pavilion 1


Add to calendar 03/17/2022 11:00 03/17/2022 16:00 Online Travel Agency Course from A to Z

Key topics:


• A legal look on online tour agencies
• How to solve problems at online tour agencies using communication and tracking devices
• Online sales scripts
• How to save up on commission using online payments and quick payments system
• Ways and instruments to create a perfect online sales department


Co-host: madison.jpg

Event programme:


11:00 — 11:10

Introduction
Arthur Privin, Head of Madison Travel and Madison Consult Agency, 
Business Coach

11:10 — 11:55
A legal look on online tour agencies
Vadim Pogorelov, Head of legal at Baidorodin and Partners Tourist Business Lawyers, Vice-president and Head of legal committee at PravTourSoyuz

11:55 — 12:40
How to solve problems at online tour agencies using communication and tracking devices
Artyom Zaprudskiy, Head of projects at UIS

12:40 — 12:50
Break

12:50 — 13:35
Topic TBA
Julia Novosad, Head of Baby Travel Club"

13:35 — 14:20
High-conversion online tour sales: scripts that won’t let your tourists go to home agencies
Dmitry Potapov, Founder at TurMarketing.ru

14:20 — 14:30
Break

14:30 — 15:15
How to save up on commission using online payments and quick payments system
Nikolay Nikolayev, Head of projects at LIFE PAY

15:15 — 16:00
2 CRMs per business: too many or too few? Ways and instruments to create a perfect online sales department
Arthur Privin, Head of Madison Travel and Madison Consult Agency

Conference Hall F, Pavilion 1 Europe/Moscow

MITT ACADEMY

Online Travel Agency Course from A to Z

Key topics:


• A legal look on online tour agencies
• How to solve problems at online tour agencies using communication and tracking devices
• Online sales scripts
• How to save up on commission using online payments and quick payments system
• Ways and instruments to create a perfect online sales department


Co-host: madison.jpg

Event programme:


11:00 — 11:10

Introduction
Arthur Privin, Head of Madison Travel and Madison Consult Agency, 
Business Coach

11:10 — 11:55
A legal look on online tour agencies
Vadim Pogorelov, Head of legal at Baidorodin and Partners Tourist Business Lawyers, Vice-president and Head of legal committee at PravTourSoyuz

11:55 — 12:40
How to solve problems at online tour agencies using communication and tracking devices
Artyom Zaprudskiy, Head of projects at UIS

12:40 — 12:50
Break

12:50 — 13:35
Topic TBA
Julia Novosad, Head of Baby Travel Club"

13:35 — 14:20
High-conversion online tour sales: scripts that won’t let your tourists go to home agencies
Dmitry Potapov, Founder at TurMarketing.ru

14:20 — 14:30
Break

14:30 — 15:15
How to save up on commission using online payments and quick payments system
Nikolay Nikolayev, Head of projects at LIFE PAY

15:15 — 16:00
2 CRMs per business: too many or too few? Ways and instruments to create a perfect online sales department
Arthur Privin, Head of Madison Travel and Madison Consult Agency

Moderators

Arthur Privin
Head of Madison Travel Agency, Madison Consult Agency, Business Coach

Partnership events

15 March

13:00 - 14:00

Conference Hall C, Pavilion 1


Add to calendar 03/15/2022 13:00 03/15/2022 14:00 Presentation on health tourism in Russia: destroying stereotypes and laying the ground for the health of the nation. Express diagnostics of spine health via evaluating the way patients walk Speakers — Lago Nacki health center professionals: 
Ruslan SIbagatullin, medicine director, head physician
Yelena Belousova, head of corporate affairs
Anton Chalenko, head kinesiotherapist
 
Conference Hall C, Pavilion 1 Europe/Moscow

Partnership events

Presentation on health tourism in Russia: destroying stereotypes and laying the ground for the health of the nation. Express diagnostics of spine health via evaluating the way patients walk

Speakers — Lago Nacki health center professionals: 
Ruslan SIbagatullin, medicine director, head physician
Yelena Belousova, head of corporate affairs
Anton Chalenko, head kinesiotherapist
 

16 March

13:15 - 14:15

Conference Hall F, Pavilion 1


Add to calendar 03/16/2022 13:15 03/16/2022 14:15 Natural selection: the future of hotel sales - A hotelier meeting Conference Hall F, Pavilion 1 Europe/Moscow

Partnership events

Natural selection: the future of hotel sales - A hotelier meeting

15 March

13:30 - 14:30

Conference Hall D, Pavilion 1


Add to calendar 03/15/2022 13:30 03/15/2022 14:30 MICE agents session Key topics: 
  • Personell issues 
  • Education 
  • Personal proactivity 
  • Regional mentality 
  • How to present a region 
  • Meetings with clients 
  • Finding contact with clients 
  • Mistakes in e-mail advertising
Conference Hall D, Pavilion 1 Europe/Moscow

Partnership events

MICE agents session

Key topics: 
  • Personell issues 
  • Education 
  • Personal proactivity 
  • Regional mentality 
  • How to present a region 
  • Meetings with clients 
  • Finding contact with clients 
  • Mistakes in e-mail advertising

Speakers

Ekaterina Gavrilova
Business travel and MICE event expert
Gayane Kocharian
Head of procurement at MTS. Co-founder at MICE kitchen professional community
Tatiana Parakhina
начальник отдела организации деловых поездок, Банк Открытие
Yekaterina Darvin
Head of Event management at Boehringer Ingelheim

Explore

16 March

14:15 - 15:15

Conference Hall F, Pavilion 1


Add to calendar 03/16/2022 14:15 03/16/2022 15:15 "MixVel - Travel aggregator for agencies made by Sirena Travel More innovative decision for businesses!" Conference Hall F, Pavilion 1 Europe/Moscow

Partnership events

"MixVel - Travel aggregator for agencies made by Sirena Travel More innovative decision for businesses!"

15 March

15:00 - 16:00

Conference Hall D, Pavilion 1


Add to calendar 03/15/2022 15:00 03/15/2022 16:00 Forum for hospitality "Revenue increasing technologies for hospitality" Conference Hall D, Pavilion 1 Europe/Moscow

Partnership events

Forum for hospitality "Revenue increasing technologies for hospitality"

Regional tourism development school "8 steps to success"

About the conference:
A one-day collaboration with Rostourism to discuss main tools and methods of governance in tourism: support measures, strategy and regional tourism development programmes, tourist routes and tourist attraction points»    
Target audience:
— Regional tourist offices
— All interested professionals

Participation: free for exhibition visitors     

Language: Russian

16 March

11:00 - 11:45

Conference Hall E, Pavilion 1


Add to calendar 03/16/2022 11:00 03/16/2022 11:45 Child tourism capital of 2022 - 2023: project presentation Conference Hall E, Pavilion 1 Europe/Moscow

Regional tourism development school "8 steps to success"

Child tourism capital of 2022 - 2023: project presentation

16 March

12:15 - 12:45

Conference Hall E, Pavilion 1


Add to calendar 03/16/2022 12:15 03/16/2022 12:45 Regional tourism strategy Conference Hall E, Pavilion 1 Europe/Moscow

Regional tourism development school "8 steps to success"

Regional tourism strategy

Speakers

Marina Lipetskaya
director and partner of North West Center of strategic R&D

Explore

16 March

12:45 - 13:15

Conference Hall E, Pavilion 1


Add to calendar 03/16/2022 12:45 03/16/2022 13:15 Regional tourism development program Conference Hall E, Pavilion 1 Europe/Moscow

Regional tourism development school "8 steps to success"

Regional tourism development program

16 March

13:15 - 13:45

Conference Hall E, Pavilion 1


Add to calendar 03/16/2022 13:15 03/16/2022 13:45 Tourism and recreation complex with established borders and a 5-year development plan Conference Hall E, Pavilion 1 Europe/Moscow

Regional tourism development school "8 steps to success"

Tourism and recreation complex with established borders and a 5-year development plan

Speakers

Alexey Musakin
Vice President of the Russian State Administration, board member of the RUTI, Co-Head of the Committee for Infrastructure Projects, Managing Partner of the Crownwell Hospitality Group
Maxim Mironov
Director of the Norilsk Development Agency

Explore

16 March

13:45 - 14:15

Conference Hall E, Pavilion 1


Add to calendar 03/16/2022 13:45 03/16/2022 14:15 Tourist city centers and development plans Conference Hall E, Pavilion 1 Europe/Moscow

Regional tourism development school "8 steps to success"

Tourist city centers and development plans

Speakers

Anton Finogenov
Deputy Director of DOM.RF fund

Explore

16 March

15:00 - 15:30

Conference Hall E, Pavilion 1


Add to calendar 03/16/2022 15:00 03/16/2022 15:30 National tourist routes Conference Hall E, Pavilion 1 Europe/Moscow

Regional tourism development school "8 steps to success"

National tourist routes

Speakers

Andrei Yermak
Minister of tourism and culture of Kaliningrad region
Julia Rybakova
adviser to head of Federal tourism agency
Maya Lomidze
Executive Director, Association of Tour Operators of Russia

Explore

16 March

15:30 - 16:00

Conference Hall E, Pavilion 1


Add to calendar 03/16/2022 15:30 03/16/2022 16:00 Walking and bus routes Conference Hall E, Pavilion 1 Europe/Moscow

Regional tourism development school "8 steps to success"

Walking and bus routes

Speakers

Alexander Gagarin
head of development at Vokrug Sveta tourist company
Olesya Kalacheva
CEO at SMART STUDIO LLC

Explore

16 March

16:00 - 16:30

Conference Hall E, Pavilion 1


Add to calendar 03/16/2022 16:00 03/16/2022 16:30 Tourist attraction points: how to see, create and establish Conference Hall E, Pavilion 1 Europe/Moscow

Regional tourism development school "8 steps to success"

Tourist attraction points: how to see, create and establish

Speakers

Vadim Mamontov
CEO at RussiaDiscovery
Vladislav Shulayev
head of territorial promotion at AGT Communications Group

Explore

16 March

16:00 - 17:30

Conference Hall E, Pavilion 1


Add to calendar 03/16/2022 16:00 03/16/2022 17:30 All kinds of tourism: Top-5 for the Russian market and a review of Russian policy and support measures: child, ski, business, eco, cruise Conference Hall E, Pavilion 1 Europe/Moscow

Regional tourism development school "8 steps to success"

All kinds of tourism: Top-5 for the Russian market and a review of Russian policy and support measures: child, ski, business, eco, cruise

Speakers

Anton Pyatovsky
minister of tourism and youth policy of Kuzbas
Igor Glukhov
cruise operations, sales and marketing director at Astoria Grande
Pavel Vasin
CEO at BTM
Sergey Shpilko
Honor President of Russian Union of Tourism Industry
Victor Nepomnyashchiy
director of Khakassky state forest reserve

Explore

March 17, 2022

Forum of Travel Industry Leaders

About the event:

Forum of Travel Industry Leaders is the central event of the MITT business program. The 3-day forum is a place where  travel companies and hotels executives, as well as government officials meet and discuss strategic issues of the industry's development.

Target audience:

  • Tour operators and travel agencies
  • Hotels
  • Federal and regional travel administrations
  • Foreign tourism administrations and National Tourism Organisations 

Participation: free for exhibition visitors 

15 March

11:00 - 12:00

Main arena


Add to calendar 03/15/2022 11:00 03/15/2022 12:00 Analytical session RUSSIAN TOURIST 2022

About the event:

A modern Russian tourist is the focus of this session. How has the social and economic profile of Russian travellers changed? How has the pandemic affected the preferences of modern tourists? Which travel destinations and products are in greatest demand right now? How much are Russian tourists willing to spend on vacation? Leading industry analysts will provide answers to these and many other questions.

Event programme 

11:00 — 11:20
Preferences of Russian tourists as consumers
Lyudmila Novichenkova, Marketing and communication director at Ipsos research company

11:20 — 11:40
Dynamics of Russian travel habits
Irina Kurgeyeva, Destinations marketing manager at Aviasales

11:40 — 12:00
Big data in tourism
Maxim Chachin, SberAnalytics
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Analytical session RUSSIAN TOURIST 2022

About the event:

A modern Russian tourist is the focus of this session. How has the social and economic profile of Russian travellers changed? How has the pandemic affected the preferences of modern tourists? Which travel destinations and products are in greatest demand right now? How much are Russian tourists willing to spend on vacation? Leading industry analysts will provide answers to these and many other questions.

Event programme 

11:00 — 11:20
Preferences of Russian tourists as consumers
Lyudmila Novichenkova, Marketing and communication director at Ipsos research company

11:20 — 11:40
Dynamics of Russian travel habits
Irina Kurgeyeva, Destinations marketing manager at Aviasales

11:40 — 12:00
Big data in tourism
Maxim Chachin, SberAnalytics

Moderators

Denis Terekhov
TV show host and creator , MIR, MIR24 TV channels

15 March

12:15 - 13:15

Main arena


Add to calendar 03/15/2022 12:15 03/15/2022 13:15 OPENING CEREMONY OF MITT 2022 Main arena Europe/Moscow

Forum of Travel Industry Leaders

OPENING CEREMONY OF MITT 2022

15 March

13:45 - 15:45

Main arena


Add to calendar 03/15/2022 13:45 03/15/2022 15:45 Plenary session INTERNATIONAL TOURISM. WHAT TO EXPECT IN THE COMING YEAR?

About the event:

During the plenary session leading industry experts (representatives of tour operators, national tourism offices, professional associations and independent analysts) will outline key trends of the international tourism transformation and present forecasts for the development of key foreign tourism destinations and the opening of new ones.

 

Event programme 

13.45 — 14.15
International tourism. Market and development prospects overview
Sandra Carvão, Chief of Tourism Market Intelligence and Competitiveness at the World Tourism Organization (UNWTO)
  
14.15 — 14.45 
Foreign tourism market overview. Trends and prospects
Sergey Shpilko, Russian Tourism Industry Union Honorable President
Dmitry Gorin, Russian Tourism Industry Union Vice-President

14.45 — 15.00
Air travel market trends
Vladimir Proskurin, head of passenger transfer programmes at IATA

15.00 — 15.15
Mass foreign tourism destinations in 2022
Viktor Topolkarayev, CEO at Intourist NTC

15.15 — 15.30
Current state of affairs in luxury travel and 2022 development forecast 
Artur Muradyan, CEO at Space Travel

15.30 — 15.45
Trends in medical and health tourism
Yevgeniy Chernyshov, Head of Medical tourism committee of Russian Travel Industry Union, President of Association of medical tourism and export of medical services
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Plenary session INTERNATIONAL TOURISM. WHAT TO EXPECT IN THE COMING YEAR?

About the event:

During the plenary session leading industry experts (representatives of tour operators, national tourism offices, professional associations and independent analysts) will outline key trends of the international tourism transformation and present forecasts for the development of key foreign tourism destinations and the opening of new ones.

 

Event programme 

13.45 — 14.15
International tourism. Market and development prospects overview
Sandra Carvão, Chief of Tourism Market Intelligence and Competitiveness at the World Tourism Organization (UNWTO)
  
14.15 — 14.45 
Foreign tourism market overview. Trends and prospects
Sergey Shpilko, Russian Tourism Industry Union Honorable President
Dmitry Gorin, Russian Tourism Industry Union Vice-President

14.45 — 15.00
Air travel market trends
Vladimir Proskurin, head of passenger transfer programmes at IATA

15.00 — 15.15
Mass foreign tourism destinations in 2022
Viktor Topolkarayev, CEO at Intourist NTC

15.15 — 15.30
Current state of affairs in luxury travel and 2022 development forecast 
Artur Muradyan, CEO at Space Travel

15.30 — 15.45
Trends in medical and health tourism
Yevgeniy Chernyshov, Head of Medical tourism committee of Russian Travel Industry Union, President of Association of medical tourism and export of medical services

Moderators

Sergey Shpilko
Honor President of Russian Union of Tourism Industry

15 March

16:00 - 18:00

Main arena


Add to calendar 03/15/2022 16:00 03/15/2022 18:00 Plenary session FOCUS ON RUSSIA. STRATEGY AND TACTICS OF DOMESTIC TOURISM DEVELOPMENT

About the event:

During the plenary session representatives of regional tourism administrations and key experts will discuss the best practices for regional tourism development, and forecasts for the development of domestic tourism for 2022. 

 

Event programme 

16.00 — 17.00
New trends in domestic tourism
Expert lineup TBA

17.00 — 18.00
National tourist routes and landmark tourist projects
Expert lineup TBA
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Plenary session FOCUS ON RUSSIA. STRATEGY AND TACTICS OF DOMESTIC TOURISM DEVELOPMENT

About the event:

During the plenary session representatives of regional tourism administrations and key experts will discuss the best practices for regional tourism development, and forecasts for the development of domestic tourism for 2022. 

 

Event programme 

16.00 — 17.00
New trends in domestic tourism
Expert lineup TBA

17.00 — 18.00
National tourist routes and landmark tourist projects
Expert lineup TBA

Moderators

Maya Lomidze
Executive Director, Association of Tour Operators of Russia

16 March

11:00 - 12:45

Main arena


Add to calendar 03/16/2022 11:00 03/16/2022 12:45 Visionary session TRAVEL BUSINESS IN RUSSIA. PANDEMIC RESULTS AND A LOOK INTO THE FUTURE

About the event:

Leading Russian experts will provide a professional and unbiased view on the development of the tourism industry in the Russian Federation. During open dialogue with leaders of travel companies and independent experts we will assess the impact of the pandemic on the travel market, try to outline new scenarios for the development of the industry in the country and develop practical recommendations and an action strategy for the professional community.

Co-organizers: 

Experts:
Anna Podgornaya,
CEO at Pegas Touristic
Dmitry Shevchenko, CEO at ICS Travel Group
Dmitry Malyutin, CEO at Level.Travel
Roman Yeremyan, director at Center of Strategic Analysis and Tourism and Hospitality Union Research
Alexei Kozhevnikov, vice-prezident at Opora Rossii, head of tourism and hospitality committee

Main arena Europe/Moscow

Forum of Travel Industry Leaders

Visionary session TRAVEL BUSINESS IN RUSSIA. PANDEMIC RESULTS AND A LOOK INTO THE FUTURE

About the event:

Leading Russian experts will provide a professional and unbiased view on the development of the tourism industry in the Russian Federation. During open dialogue with leaders of travel companies and independent experts we will assess the impact of the pandemic on the travel market, try to outline new scenarios for the development of the industry in the country and develop practical recommendations and an action strategy for the professional community.

Co-organizers: 

Experts:
Anna Podgornaya,
CEO at Pegas Touristic
Dmitry Shevchenko, CEO at ICS Travel Group
Dmitry Malyutin, CEO at Level.Travel
Roman Yeremyan, director at Center of Strategic Analysis and Tourism and Hospitality Union Research
Alexei Kozhevnikov, vice-prezident at Opora Rossii, head of tourism and hospitality committee

Moderators

Tatiana Dmitrova
Head of Banko Media Holding, Founder and Head of Tourdom.ru Portal, Author of Good to Meet You Video Blog

Speakers

Dmitri Malyutin
CEO of Level.Travel

Explore

16 March

13:15 - 15:45

Main arena


Add to calendar 03/16/2022 13:15 03/16/2022 15:45 Conference TOURISM AND LAW

About the event:

The conference is focused on key issues of legislative support for the development of the tourism industry, which are relevant both at the state level and in the work of market players.

Key topics:

  • State regulation of the travel industry in the Russian Federation. Key changes in the tourism legislation. What to expect in the coming year?
  • Problems of relations between tour operators and travel agents through the prism of law. Lessons from 2021. Prospects for 2022

Co-organizers:      

Event programme 

13.00 — 14.15
State regulation of tourism in Russia. Key legislative changes. What’s in stock for the next year?
Experts TBA

14.15 — 15.30
A legal perspective on tour operators and travel agencies relations. Lessons of 2021. Prospects for 2022.

Conceptual legislative changes in tourism
Georgiy Mokhov, Head of Russian Tourism Industry Union legal committee, founder and CEO at „Persona Grata“ legal agency

Lack of equal partnership and rights parity between tour operator and tour agent as parties to agent contract
Yekaterina Golubeva, head of Legal department at Baby Travel Club tour agency network, practicing lawyer, RTIU legal comittee member

Using CRM in tour companies: facilitating paperwork and legal practice
Denis Polyakov, head of Respect legal company, RTIU legal committee member

Legal changes in overseeing tour agencies, booking centres and subagents after introducing Tour agent registry in January 2022 
Igor Kositcyn, practicing lawyer, expert at RTIU legal committee

Online tour agency: operational safety and risks
Svetlana Merzhvinskaya, councilor at executive direction of RTIU Northwestern office, expert al RTIU legal committee
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Conference TOURISM AND LAW

About the event:

The conference is focused on key issues of legislative support for the development of the tourism industry, which are relevant both at the state level and in the work of market players.

Key topics:

  • State regulation of the travel industry in the Russian Federation. Key changes in the tourism legislation. What to expect in the coming year?
  • Problems of relations between tour operators and travel agents through the prism of law. Lessons from 2021. Prospects for 2022

Co-organizers:      

Event programme 

13.00 — 14.15
State regulation of tourism in Russia. Key legislative changes. What’s in stock for the next year?
Experts TBA

14.15 — 15.30
A legal perspective on tour operators and travel agencies relations. Lessons of 2021. Prospects for 2022.

Conceptual legislative changes in tourism
Georgiy Mokhov, Head of Russian Tourism Industry Union legal committee, founder and CEO at „Persona Grata“ legal agency

Lack of equal partnership and rights parity between tour operator and tour agent as parties to agent contract
Yekaterina Golubeva, head of Legal department at Baby Travel Club tour agency network, practicing lawyer, RTIU legal comittee member

Using CRM in tour companies: facilitating paperwork and legal practice
Denis Polyakov, head of Respect legal company, RTIU legal committee member

Legal changes in overseeing tour agencies, booking centres and subagents after introducing Tour agent registry in January 2022 
Igor Kositcyn, practicing lawyer, expert at RTIU legal committee

Online tour agency: operational safety and risks
Svetlana Merzhvinskaya, councilor at executive direction of RTIU Northwestern office, expert al RTIU legal committee

Moderators

Georgy Mokhov
Head of the Legal Affairs Committee of the Russian Union of Travel Industry, Founder and CEO of Persona Grata Legal Agency

16 March

15:55 - 18:00

Main arena


Add to calendar 03/16/2022 15:55 03/16/2022 18:00 Practical conference "REDISCOVERING RUSSIA. FORMATION, PROMOTION, SALES OF RUSSIAN TOURIST PRODUCT"

About the event

During the conference domestic tourism experts will tell the audience which destinations are of interest to a modern tourist in the Russian market, what set of services is in demand, how to present a product so that it is interesting to consumers, how to organize  promotion and sale of regional tourist products.

Event programme 

16.00 — 16.20
Domestic tourism: Tour operators offers and sales
Sergey Romashkin, CEO at Delphin TO

16.20 — 16.40
Topic TBA
Speaker TBA

16.40 — 17.00
Creating regional product in current landscape
Yulia Grigoryeva, Executive Director at RussiaDiscovery

17.00 — 17.20
Tour operators: making a profit in digital era
Arkadiy Rootman, CEO at Atom-C

17.20 — 17.40
Tourism product: from an idea to implementation. Case study: developing a tour to Arctic Urals
Sergey Pishchulov, Tutu.ru travellers community founder

17.40 — 18.00
Car tourism via Fly&Drive system. Challenges and prospects
Alyona Dudashvili, head of Drive to Russia - car tours around Russia for foreigners, Russians and CIS citizens
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Practical conference "REDISCOVERING RUSSIA. FORMATION, PROMOTION, SALES OF RUSSIAN TOURIST PRODUCT"

About the event

During the conference domestic tourism experts will tell the audience which destinations are of interest to a modern tourist in the Russian market, what set of services is in demand, how to present a product so that it is interesting to consumers, how to organize  promotion and sale of regional tourist products.

Event programme 

16.00 — 16.20
Domestic tourism: Tour operators offers and sales
Sergey Romashkin, CEO at Delphin TO

16.20 — 16.40
Topic TBA
Speaker TBA

16.40 — 17.00
Creating regional product in current landscape
Yulia Grigoryeva, Executive Director at RussiaDiscovery

17.00 — 17.20
Tour operators: making a profit in digital era
Arkadiy Rootman, CEO at Atom-C

17.20 — 17.40
Tourism product: from an idea to implementation. Case study: developing a tour to Arctic Urals
Sergey Pishchulov, Tutu.ru travellers community founder

17.40 — 18.00
Car tourism via Fly&Drive system. Challenges and prospects
Alyona Dudashvili, head of Drive to Russia - car tours around Russia for foreigners, Russians and CIS citizens

Moderators

Alexey Volkov
Vice President, Executive Director of the National Alliance of the Hospitality Industry (OSIG)

17 March

11:00 - 11:45

Main arena


Add to calendar 03/17/2022 11:00 03/17/2022 11:45 MITT 2022 AWARDS CEREMONY Main arena Europe/Moscow

Forum of Travel Industry Leaders

MITT 2022 AWARDS CEREMONY

17 March

12:00 - 16:00

Main arena


Add to calendar 03/17/2022 12:00 03/17/2022 16:00 Final of the 2nd Contest of Startups MITT TRAVEL START

About the event:

Scalable, innovative and investment-attractive projects will be invited to participate in the face-to-face stage of the competition. Contestants will be able to present their projects to potential investors, as well as have the opportunity to win a prize from competition and MITT exhibition partners, which will help the startup reach a new level of development. The jury includes fund investors, representatives of reputable industry associations, government bodies and large corporations.

Apply at event page>>>

Stay updated with us on facebook>>>

 

Event programme

12:30 — 13:00
Tech startup market review

13:00 — 13:15
Chairperson welcome speech:
Alexey Mousakin, Chair of Infrastucture projects committee, partner at Crownwell Hospitality Group

13:15 — 13:30
Startup 1 presentation

13:30 — 13:45
Startup 2 presentation

13:45 — 14:00
Startup 3 presentation

14:00 — 14:15
Startup 4 presentation

14:15 — 14:30
Startup 5 presentation

14:30 — 14:45
Startup 5 presentation

14:45 — 15:00
Startup 7 presentation

15:00 — 15:15
Startup 8 presentation

15:15 — 16:00
Contest Award Ceremony
Main arena Europe/Moscow

Forum of Travel Industry Leaders

Final of the 2nd Contest of Startups MITT TRAVEL START

About the event:

Scalable, innovative and investment-attractive projects will be invited to participate in the face-to-face stage of the competition. Contestants will be able to present their projects to potential investors, as well as have the opportunity to win a prize from competition and MITT exhibition partners, which will help the startup reach a new level of development. The jury includes fund investors, representatives of reputable industry associations, government bodies and large corporations.

Apply at event page>>>

Stay updated with us on facebook>>>

 

Event programme

12:30 — 13:00
Tech startup market review

13:00 — 13:15
Chairperson welcome speech:
Alexey Mousakin, Chair of Infrastucture projects committee, partner at Crownwell Hospitality Group

13:15 — 13:30
Startup 1 presentation

13:30 — 13:45
Startup 2 presentation

13:45 — 14:00
Startup 3 presentation

14:00 — 14:15
Startup 4 presentation

14:15 — 14:30
Startup 5 presentation

14:30 — 14:45
Startup 5 presentation

14:45 — 15:00
Startup 7 presentation

15:00 — 15:15
Startup 8 presentation

15:15 — 16:00
Contest Award Ceremony

Moderators

Alexey Musakin
Vice President of the Russian State Administration, board member of the RUTI, Co-Head of the Committee for Infrastructure Projects, Managing Partner of the Crownwell Hospitality Group

MITT Academy

About the event:

MITT Academy is a free educational programme for representatives of travel agencies and other interested specialists. The daily series of educational seminars will consist of various topical units on major travel firm activities split into three educational tracks: "Managing a Travel Company", "Efficient Marketing and Sales", "Online Travel Agency from A to Z". Among speakers are practicing specialists and renowned business coaches.

Target audience:

  • Travel agencies
  • All the interested specialists

Language: Russian

Free entrance

15 March

11:00 - 18:00

Conference Hall F, Pavilion 1


Add to calendar 03/15/2022 11:00 03/15/2022 18:00 Managing a Travel Company Course

Key topics:

• Legal issues of a travel agency activities
• Travel insurance trends
• Accounting and taxes in a travel agency
• Online cash registers at a travel agency
• Improving personal efficiency of tourist company executives
• Improving human resources management efficiency
• Crisis mentality and client management
• Communication between tour operators and travel agencies

 


Event programme

11:00 — 11:15
Chairperson welcome speech
Maxim Pashkov, Head expert at Travel Presidium B2B community
    
Legal issues and insurance

11:15 — 12:00
Contracts. Relevant changes and recommendations
Vadim Pogorelov, Head of legal at Baidorodin and Partners Tourist Business Lawyers, Vice-president and Head of legal committee at PravTourSoyuz

12:00 — 12:45
Travel agent legal security in «tourist — travel agent — tour operator» legal dynamics
Maria Chapikovskaya, Head of legal department at «Rozovy Slon» tour agency chain, lawyer at Tour Agency Alliance

12:45 — 13:30
Nuances of tourist insurance and insurance payments
Yulia Alcheyeva, Deputy Director at ERV
 
    Running a tourist agency

13:30 — 14:15
Personal efficiency for a tour company chief: how to build up a successful work system. Lifehacks and secrets from a sucessful tour agent
Svetlana Oboyanskaya, owner at OSA Tour company in Berezniki

14:15 — 15:00
Creating and managing a sales department in online tour agency
Julia Novosad, Head of Baby Travel Club

15:00 — 15:45
Increasing staff efficiency for tour companies through client service assessment system
Anna Gerasimova, independent HR expert
 
    Accounting and finance in tourist agency

15:45 — 16:30
Organizing accounting at travel agencies
Svetlana Pokrovskaya, CEO at Sistema Turbiznesa

16:30 — 17:15
Staff taxes. Self-employed and freelancers
Daria Barygina, founder at Tourist Bookkeeping

17:15 — 18:00
Managing online agencies and internet-acquiring in tourist agencies
Arthur Privin, Head of Madison Travel tour company and Madison Consult agency
Conference Hall F, Pavilion 1 Europe/Moscow

MITT ACADEMY

Managing a Travel Company Course

Key topics:

• Legal issues of a travel agency activities
• Travel insurance trends
• Accounting and taxes in a travel agency
• Online cash registers at a travel agency
• Improving personal efficiency of tourist company executives
• Improving human resources management efficiency
• Crisis mentality and client management
• Communication between tour operators and travel agencies

 


Event programme

11:00 — 11:15
Chairperson welcome speech
Maxim Pashkov, Head expert at Travel Presidium B2B community
    
Legal issues and insurance

11:15 — 12:00
Contracts. Relevant changes and recommendations
Vadim Pogorelov, Head of legal at Baidorodin and Partners Tourist Business Lawyers, Vice-president and Head of legal committee at PravTourSoyuz

12:00 — 12:45
Travel agent legal security in «tourist — travel agent — tour operator» legal dynamics
Maria Chapikovskaya, Head of legal department at «Rozovy Slon» tour agency chain, lawyer at Tour Agency Alliance

12:45 — 13:30
Nuances of tourist insurance and insurance payments
Yulia Alcheyeva, Deputy Director at ERV
 
    Running a tourist agency

13:30 — 14:15
Personal efficiency for a tour company chief: how to build up a successful work system. Lifehacks and secrets from a sucessful tour agent
Svetlana Oboyanskaya, owner at OSA Tour company in Berezniki

14:15 — 15:00
Creating and managing a sales department in online tour agency
Julia Novosad, Head of Baby Travel Club

15:00 — 15:45
Increasing staff efficiency for tour companies through client service assessment system
Anna Gerasimova, independent HR expert
 
    Accounting and finance in tourist agency

15:45 — 16:30
Organizing accounting at travel agencies
Svetlana Pokrovskaya, CEO at Sistema Turbiznesa

16:30 — 17:15
Staff taxes. Self-employed and freelancers
Daria Barygina, founder at Tourist Bookkeeping

17:15 — 18:00
Managing online agencies and internet-acquiring in tourist agencies
Arthur Privin, Head of Madison Travel tour company and Madison Consult agency

16 March

11:00 - 18:00

Conference Hall F, Pavilion 1


Add to calendar 03/16/2022 11:00 03/16/2022 18:00 Effective Marketing and Sales Course

Key topics:

  • Development of an efficient marketing strategy in a travel agency
  • How to choose promotion channels and assess their performance
  • Specifics of tour promotion in social media. New and traditional channels
  • Content plan to promote a travel agency in social media
  • Promotion of tours on Instagram 
  • Specifics of collaboration with bloggers
  • Messengers as a promotion tool for tourism services 
  • Mailings and chat bots in VK and Facebook

Co-organizer: 
 

Event programme

11:00 - 11:15
Indroduction
Yelena Belousova, Travel Marketing professional, travel-marketing.ru, Supevisor of Effective Marketing Course in MITT Academy

11:15 - 12:00
Tourism marketing trends: a 2022 overview
Alyona Bogatova, head of content and marketing at TUI Russia & CIS

12:00 - 12:45
Managing a client base. Creating a database and attracting new customers
Dmitry Potapov, founder of TurMarketing.ru

12:45 - 13:00
Break

13:00 - 13:45
Personal brand or How to stand out from competitors
Diana Ferdman, CEO at Belmare

13:45 - 14:30
How to post on social media to turn subscribers into tourists
Anastasia Skomorokhova, tourism marketologist, Tourism SMM founder

14:30 - 14:45
Break

14:45 - 15:30
Selling on Instagram
Maria Olovyannikova, tour agency owner, bloger

15:30 - 16:15
Targeted advertisement cases for tourism: problems and solutions
Armen Kalajian, SMM and PR specialist

16:15 - 16:30
Break

16:30 - 17:15
Selling in texting
Olga Golik and Yulia Remneva, Tour.Profi blog founders

17:15 - 18:00
How to work with objections and sell easily
Yelena Solzhenikina, sales expert
Conference Hall F, Pavilion 1 Europe/Moscow

MITT ACADEMY

Effective Marketing and Sales Course

Key topics:

  • Development of an efficient marketing strategy in a travel agency
  • How to choose promotion channels and assess their performance
  • Specifics of tour promotion in social media. New and traditional channels
  • Content plan to promote a travel agency in social media
  • Promotion of tours on Instagram 
  • Specifics of collaboration with bloggers
  • Messengers as a promotion tool for tourism services 
  • Mailings and chat bots in VK and Facebook

Co-organizer: 
 

Event programme

11:00 - 11:15
Indroduction
Yelena Belousova, Travel Marketing professional, travel-marketing.ru, Supevisor of Effective Marketing Course in MITT Academy

11:15 - 12:00
Tourism marketing trends: a 2022 overview
Alyona Bogatova, head of content and marketing at TUI Russia & CIS

12:00 - 12:45
Managing a client base. Creating a database and attracting new customers
Dmitry Potapov, founder of TurMarketing.ru

12:45 - 13:00
Break

13:00 - 13:45
Personal brand or How to stand out from competitors
Diana Ferdman, CEO at Belmare

13:45 - 14:30
How to post on social media to turn subscribers into tourists
Anastasia Skomorokhova, tourism marketologist, Tourism SMM founder

14:30 - 14:45
Break

14:45 - 15:30
Selling on Instagram
Maria Olovyannikova, tour agency owner, bloger

15:30 - 16:15
Targeted advertisement cases for tourism: problems and solutions
Armen Kalajian, SMM and PR specialist

16:15 - 16:30
Break

16:30 - 17:15
Selling in texting
Olga Golik and Yulia Remneva, Tour.Profi blog founders

17:15 - 18:00
How to work with objections and sell easily
Yelena Solzhenikina, sales expert

Moderators

Elena Belousova
Marketing Specialist in Travel Industry, travel-marketing.ru, Supevisor of Effective Marketing Course of MITT Academy

17 March

11:00 - 16:00

Conference Hall F, Pavilion 1


Add to calendar 03/17/2022 11:00 03/17/2022 16:00 Online Travel Agency Course from A to Z

Key topics:


• A legal look on online tour agencies
• How to solve problems at online tour agencies using communication and tracking devices
• Online sales scripts
• How to save up on commission using online payments and quick payments system
• Ways and instruments to create a perfect online sales department


Co-host: madison.jpg

Event programme:


11:00 — 11:10

Introduction
Arthur Privin, Head of Madison Travel and Madison Consult Agency, 
Business Coach

11:10 — 11:55
A legal look on online tour agencies
Vadim Pogorelov, Head of legal at Baidorodin and Partners Tourist Business Lawyers, Vice-president and Head of legal committee at PravTourSoyuz

11:55 — 12:40
How to solve problems at online tour agencies using communication and tracking devices
Artyom Zaprudskiy, Head of projects at UIS

12:40 — 12:50
Break

12:50 — 13:35
Topic TBA
Julia Novosad, Head of Baby Travel Club"

13:35 — 14:20
High-conversion online tour sales: scripts that won’t let your tourists go to home agencies
Dmitry Potapov, Founder at TurMarketing.ru

14:20 — 14:30
Break

14:30 — 15:15
How to save up on commission using online payments and quick payments system
Nikolay Nikolayev, Head of projects at LIFE PAY

15:15 — 16:00
2 CRMs per business: too many or too few? Ways and instruments to create a perfect online sales department
Arthur Privin, Head of Madison Travel and Madison Consult Agency

Conference Hall F, Pavilion 1 Europe/Moscow

MITT ACADEMY

Online Travel Agency Course from A to Z

Key topics:


• A legal look on online tour agencies
• How to solve problems at online tour agencies using communication and tracking devices
• Online sales scripts
• How to save up on commission using online payments and quick payments system
• Ways and instruments to create a perfect online sales department


Co-host: madison.jpg

Event programme:


11:00 — 11:10

Introduction
Arthur Privin, Head of Madison Travel and Madison Consult Agency, 
Business Coach

11:10 — 11:55
A legal look on online tour agencies
Vadim Pogorelov, Head of legal at Baidorodin and Partners Tourist Business Lawyers, Vice-president and Head of legal committee at PravTourSoyuz

11:55 — 12:40
How to solve problems at online tour agencies using communication and tracking devices
Artyom Zaprudskiy, Head of projects at UIS

12:40 — 12:50
Break

12:50 — 13:35
Topic TBA
Julia Novosad, Head of Baby Travel Club"

13:35 — 14:20
High-conversion online tour sales: scripts that won’t let your tourists go to home agencies
Dmitry Potapov, Founder at TurMarketing.ru

14:20 — 14:30
Break

14:30 — 15:15
How to save up on commission using online payments and quick payments system
Nikolay Nikolayev, Head of projects at LIFE PAY

15:15 — 16:00
2 CRMs per business: too many or too few? Ways and instruments to create a perfect online sales department
Arthur Privin, Head of Madison Travel and Madison Consult Agency

Moderators

Arthur Privin
Head of Madison Travel Agency, Madison Consult Agency, Business Coach

Conference MITT MICE

About the event:

MITT MICE educational programme traditionally introduces MICE services providers and customers and facilitates dialogue. 

Target audience:

  • Sellers and buyers of the MICE industry (MICE-agencies and corporate clients, hotels, IT service providers etc.

Free entrance

Co-organizer: 
 

17 March

11:00 - 12:20

Conference Hall G, Pavilion 1


Add to calendar 03/17/2022 11:00 03/17/2022 12:20 Industry trends: Augmented MICE reality MICE & Gastronomy
  • Russian regional cuisine - a new luxury?
  • Russian regional cuisine - WOW effect and unique content for MICE projects
  • What an event manager should know about Russian ethnic cuisine
  • Far East to Arctic: ready-made solutions to integrate ethnic cuisine into MICE projects 

MICE & Industrial tourism

MICE & ESG
  • What is ESG?
  • Will state event contracts introduce ESG requirements?
  • No plastic events cases
  • How ESG agenda can increase corporate event budget

 
Conference Hall G, Pavilion 1 Europe/Moscow

MITT MICE

Industry trends: Augmented MICE reality

MICE & Gastronomy
  • Russian regional cuisine - a new luxury?
  • Russian regional cuisine - WOW effect and unique content for MICE projects
  • What an event manager should know about Russian ethnic cuisine
  • Far East to Arctic: ready-made solutions to integrate ethnic cuisine into MICE projects 

MICE & Industrial tourism

MICE & ESG
  • What is ESG?
  • Will state event contracts introduce ESG requirements?
  • No plastic events cases
  • How ESG agenda can increase corporate event budget

 

Moderators

Sergey Ryzhov
CEO MICE Market
Irina Mikhalkova
Mrs MICE, founder of MICE Orchestra

Speakers

Sergey Ryzhov
CEO MICE Market
Olga Yurakova
Head , 'Urals Capital' Yekaterinburg development office
Yekaterina Shapovalova
Creator and coordinator of "Russian Gastronomic Map"

Explore

17 March

12:25 - 12:55

Conference Hall F, Pavilion 1


Add to calendar 03/17/2022 12:25 03/17/2022 12:55 Healthy MICE-Generation. How self-care helps make effective and memorable events

MICE does not go well with procrastination. Its actors must always be on the cutting edge of the creativity and supply market, COVID-19 restrictions and currency rates (if you are lucky). Clients and executives expect instant response 24\7 by mail and messengers. How does one remain healthy, fresh-faced and sane? How does one find time for themselves and recognise that sufficient breaks help project managers and doesn't obstruct effective work at MICE?

Conference Hall F, Pavilion 1 Europe/Moscow

MITT MICE

Healthy MICE-Generation. How self-care helps make effective and memorable events

MICE does not go well with procrastination. Its actors must always be on the cutting edge of the creativity and supply market, COVID-19 restrictions and currency rates (if you are lucky). Clients and executives expect instant response 24\7 by mail and messengers. How does one remain healthy, fresh-faced and sane? How does one find time for themselves and recognise that sufficient breaks help project managers and doesn't obstruct effective work at MICE?

Moderators

Irina Mikhalkova
Mrs MICE, founder of MICE Orchestra

Speakers

Olga Akimova
CEO , Mashuk Aqua-Therm

Explore

17 March

13:00 - 13:45

Conference Hall F, Pavilion 1


Add to calendar 03/17/2022 13:00 03/17/2022 13:45 How to measure efficiency of teambuildings and corporate events After strategic meetings and cyclical events that are essential for any company's development, teambuildings and motivational trips come second in the list of corporate events. The question is, what benchmarks to choose in planning and organising such programs to make them efficient and sustainable?
 
Conference Hall F, Pavilion 1 Europe/Moscow

MITT MICE

How to measure efficiency of teambuildings and corporate events

After strategic meetings and cyclical events that are essential for any company's development, teambuildings and motivational trips come second in the list of corporate events. The question is, what benchmarks to choose in planning and organising such programs to make them efficient and sustainable?
 

Moderators

Mikhail Klimanov
Managing Partner of Mi Agency and online-teambuilding.ru project, co-founder of game4event.ru, game technician, coach, gaming business solutions developer

Speakers

Anastasia Zhuravleva
Head of PR, CEO Press Secretary, QIWI Group
Mikhail Klimanov
Managing Partner of Mi Agency and online-teambuilding.ru project, co-founder of game4event.ru, game technician, coach, gaming business solutions developer

Explore

17 March

14:00 - 14:40

Conference Hall F, Pavilion 1


Add to calendar 03/17/2022 14:00 03/17/2022 14:40 Client requests in event management (PechaKucha presentations) Conference Hall F, Pavilion 1 Europe/Moscow

MITT MICE

Client requests in event management (PechaKucha presentations)

Moderators

Tatyana Konakova
CEO of MiceExperts, Co-autor of MICE Kitchen community, Head of NAOM MICE committee

Speakers

Ali Batukayev
Event Manager at Faberlic
Svetlana Kondakova
Head of Events and Brand Communications, Alpha Affiliates
Victoria Zhukova
Head of special projects at M.Video-Eldorado

Explore

17 March

15:30 - 16:00

Conference Hall F, Pavilion 1


Add to calendar 03/17/2022 15:30 03/17/2022 16:00 Events you want to forget. An all-experience Mess-up Stand-up after 2021 Event - Baran Conference Hall F, Pavilion 1 Europe/Moscow

MITT MICE

Events you want to forget. An all-experience

Mess-up Stand-up after 2021 Event - Baran

Speakers

Alexander Sadovoi
Founder Interactive Solutions Group, co-founder of Game4event.ru
Ivan Osipov
Director at Vityaz Group, директор Vityaz Group, co-founder at Game4event.ru
Mikhail Klimanov
Managing Partner of Mi Agency and online-teambuilding.ru project, co-founder of game4event.ru, game technician, coach, gaming business solutions developer
Pavel Rakhman
Founder and partner at NIGHT STREET agency, co-founder of Game4event.ru

Explore

17 March

15:45 - 16:25

Conference Hall G, Pavilion 1


Add to calendar 03/17/2022 15:45 03/17/2022 16:25 Client and agency dynamics in 2021 vs 2019. What has changed?
  • MICE overview after the pandemic years: what changed in Client-agency bond?
  • New biz: How can an agency introduce itself to a new client? Can a client demand free personalised offers at the meeting stage?
  • A union of MICE, Event, Event Production and clients.
Conference Hall G, Pavilion 1 Europe/Moscow

MITT MICE

Client and agency dynamics in 2021 vs 2019. What has changed?

  • MICE overview after the pandemic years: what changed in Client-agency bond?
  • New biz: How can an agency introduce itself to a new client? Can a client demand free personalised offers at the meeting stage?
  • A union of MICE, Event, Event Production and clients.

Moderators

Tatyana Konakova
CEO of MiceExperts, Co-autor of MICE Kitchen community, Head of NAOM MICE committee

Speakers

Artyom Datsenko
Founder and commercial director, Structura Agency
Galina Polischuk
Corporate director at Vipservice
Georgiy Kulev
Commercial director at Upjet

Explore